Summer Student UR Conductor Tour Guide - Student Clerical

Job Summary

Department: University Residences Alumni & Guest Center

Hours/Week: Flexible; minimum of 30 hours/week to receive housing and meal benefits but may provide up to 40 hours/week; required hours will include weekdays and some Saturdays

***This position is May through mid-August***

Compensation: $10/Hour; Summer Room and Board (30 Hours/Week Commitment Required to Receive Room and Board)

Job Description: The primary role of the Summer UR Conductor Tour Guide position is to conduct tours and educate guests on University Residences housing and dining locations. The goal of this position is to give students valuable, real-world experience in an office setting and a social environment. The Summer UR Conductor Tour Guide position should work at least 30 hours per week to receive housing and meal benefits. These hours may be worked in any combination, at the discretion of the direct supervisor. Students in the Summer UR Conductor Tour Guide position must be outgoing and friendly with a genuine love for Purdue University Residences. They must be able to physically and visually explore campus with guests while appropriately responding to different environments, reading body language and relaying large amounts of information accurately. When not giving tours, Summer UR Conductor Tour Guides will serve as hosts in the University Residences Alumni & Guest Center, attend all scheduled staff meetings and trainings, travel to occasional recruitment events and actively participate in one or more committees. The ideal candidate will be knowledgeable in University Residences and/or Dining & Culinary processes, offerings, opportunities and culture. The ability to drive university vehicles is preferred.

Position Responsibilities: Maintain high standard of cleanliness throughout the facility; Maintain safety and risk management standards of the department; Perform daily upkeep of supplies throughout the facility; Assist the Senior Engagement Specialist with facility set up and tear down; Exhibit friendliness, diplomacy, and tact in responding to all guest needs; Handle emergency situations and prioritize responsibilities while providing the highest level of customer service; Maintain confidentiality and exhibit professional conduct when handling sensitive information; Serve and participate on committees within the department; Present ideas to departmental leadership as identified; Participate on committees related to marketing, data analysis, employee recognition and alumni relations projects; Responsible for all scheduled shifts (based on class/exam schedules for the summer); Must attend all scheduled staff meetings and training(s) to gain and /or share pertinent information; Be willing and able to drive university vehicles when necessary; Other duties as assigned

Core Competencies

• High school diploma or equivalent and minimum of one semester of college coursework successfully completed
• Must be actively enrolled at Purdue University

Experience

Candidates must have at least one semester of experience living in University Residences and maintain good standing with Purdue University and University Residences.