Job Posting for University Residences Student Office Coordinator (SOC) - Student Clerical at Purdue University

Req Id: 28949

Job Title: University Residences Student Office Coordinator (SOC) - Student Clerical

Job Description:

Job Summary

Remuneration
$10.00/hour

Hours/Week

Weekly average, approximately 15 hours per week
Required hours include days, weekends, overnights, and/or holidays

Qualifications

High school diploma or equivalent and minimum of one semester of college coursework successfully completed
Must be actively enrolled at Purdue University.
Previous work experience within University Residences, preferred.
Strong interpersonal and communication skills, both verbal and written
Flexible and dependable with a strong attention to detail
Ability to multi-task and work within deadlines
Ability to work independently and with a team
Be timely and organized
Previous supervisory/leadership experience preferred
Proficiency in Microsoft Office

Position Responsibilities

Prepare, post, and maintain student office schedules as directed by supervising clerk
Assist with training of student office staff
Provide coverage at resident hall main offices working scheduled hours that will include days, evenings, overnights, weekends, holidays and/or University breaks.
Fulfill on-call responsibilities as part of a scheduled rotation
Coach, counsel, and discipline student employees as needed
Enforce all established office procedures
Complete and submit maintenance requests online
Must attend all scheduled staff meetings to gain and/or share pertinent information
Maintain confidentiality and exhibit professional conduct when handling sensitive information
Respond to emergencies according to established procedures
Report violations of University and/or University Residences policy
Maintain competency in the operation, including proper check-in/check-out procedures for residents and checking out equipment, as appropriate
Exercise accountability for the proper handling and security of all issued keys, safe access, as well as hall property, i.e. hall equipment
Other duties as assigned

Core Competencies

Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.

Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)

Demonstrate professional verbal communication in all interactions
Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
Verbally communicates to staff on situations that may arise due to problems
Written communication

Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)

Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
Understand standards and expectations for personal and professional ethical behavior
Demonstrate knowledge of the position and operation

Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)

Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
Establish productive relationships with customers and staff
Acknowledge and support customers and staff with unique needs and differing backgrounds
Work independently to complete responsibilities
Proactively and willingly acquires new skills, tasks, procedures and projects
Provide support to fellow team members

Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)

Demonstrate time management skills and attention to detail
Demonstrate initiative; Understand and respond to the various needs of customers and staff
Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
Complete work independently in an efficient time manner
Demonstrate dependability and responsibility within operation
Demonstrate punctuality by always being on time to each shift

Benefits Eligibility

FLSA Status

Non-Exempt

Posting Start Date: 4/2/24

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University Residences Student Office Coordinator (SOC) - Student Clerical

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