UX Product Manager

User Experience (UX) Product Manager

Hybrid role – based in Covington, GA (Atlanta metro area) - Relocation assistance available.

Great opportunity for a highly motivated and talented UX Product Manager to join our marketing team. Your primary role will be to research and design usable interfaces, perform usability testing, and create prototypes to validate concepts.  As a key member of our marketing team reporting to the Vice President of Marketing, you will work cross functionally to seamlessly design user experience across our family of wireless brands that include Pure Talk, H2O Wireless and Life Wireless. You will implement strategy, be hands on during implementation and ensure that digital products are consumer facing, validated and meet production deadlines. This role requires someone who has worked in multiple, DTC B2C digital ecosystems.

Under the direction of the Vice President of Marketing, the UX Product Manager will work cross-functionally to design a user experience based on their understanding of users’ emotional and functional needs to create an enjoyable experience that improves website conversions. The User Experience Manager will act as a critical liaison between the creative team, IT and Customer Service to activate all initiatives.

Company:

PureTalk, Telrite and H2O Wireless are nationwide providers of low cost, no contract wireless service operating on the nation's largest and most reliable GSM network. Our growth is providing excellent career opportunities for talented professionals with a passion for achieving results. An admired, veteran owned company, we offer a well-rounded compensation and benefits package with a unique work environment in Covington, Georgia.

Responsibility Highlights

• Design user experience by creating user flows, wire-framing, task flows, journey maps, hi-fidelity prototypes, and work with UI designers to implement elegant design solutions.
• Research competitors UX and product strategy
• Collaborate as a member of cross-functional teams that include UI Designers, Brand Managers, Programmers/Developers (front end and back end), and project management.
• Shape viable and valuable solutions, with a test-and-learn mindset, and a collaborative approach to solution
• Engage in portfolio prioritization to help set the strategy and product road map for the team.
• Manage expectations, manage dependencies, and resolve blockers
• Network with key contacts outside own area of expertise

Skills/Qualifications

• 5 years of UX design experience
• Bachelor’s degree in related business or technical field. 
• UX design tools like Figma, Axure, UXPin, AdobeXD, or InVision
• Wireframing/prototyping tools such as Balsamiq or Sketch
• Ability to work in a deadline-driven work environment, with attention to detail and effective prioritization
• Basic understanding of HTML, CSS and JavaScript languages
• Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior leaders
• Superb time-management and process-management skills
• Keen problem-solving and organizational abilities 
• Strategic approach to problem resolution as well as the ability to develop and communicate a sound plan
• Demonstrated ability to work cross-functionally with marketing, design, and project management counterparts to deliver deliverables on time
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
• Resilient, collaborative, flexible, innovative
• A creative, process-driven thinker
• Previous wireless, cable/ISP, satellite, TV or other subscription-based experience a significant plus.
• Acceptable background and E-Verify work eligibility.
• Ability to be in office 3 days/week in the Covington, GA HQ with option to work from Marietta, GA office occasionally

Please apply now. Thank you for your interest!

Note that job information in this posting is not all-inclusive. Other duties and responsibilities will be assigned and are subject to change based on business needs and management directives. No phone calls, agencies, or solicitations please. While we would like to respond to every inquiry, the volume of submissions prevents us from contacting those that are not close matches for consideration. Please attach resume or include full job history with submission, along with earnings history. PureTalk, H2O Wireless, Life Wireless and Telrite are equal opportunity employers, dedicated to promoting a dynamic, culturally diverse and drug-free workplace.