What are the responsibilities and job description for the Service Manager position at Purslane?
Who we are:
Purslane is proud to be NYC’s first zero waste and carbon neutral full-service catering company. We are owned and operated by the Oberon Group: the sustainability-focused organization behind beloved Brooklyn restaurants Rucola, June, Rhodora, and Anais, as well as the recently-debuted Clara on Manhattan’s Upper West Side. We are getting ready to launch a few new exciting projects, and are looking for enthusiastic and motivated sales personnel to support the development of our partnerships, team and mission.
What we're looking for:
The Service Manager will be responsible for the daily booking and management of the Purslane Service Team within the Operations Department. Under the direction of the Executive Director, Operations & Strategy, they will be charged with ensuring that all on-site service is executed to the exceptional standards representing both Purslane’s brand and sustainability mission. Through a combination of in-office development and on-site event management, the Service Manager will curate the appropriate service teams for each full-service event as well as provide direct guidance to exemplify high-touch event execution and supportive training initiatives.
Who you are:
- Driven to provide high touch and fine dining service within the event arena
- Utilizes formulaic and process driven application to critical thinking and solution creation
- Able to manage and execute the service facets of an event while supporting and implementing brand adherence and training initiatives
- Aims to create and execute service experiences at the highest level through the mission driven lens of sustainability
Qualifications:
- Bachelor degree preferred
- Must have an events background, catering-specific experience required
- 3 years of New York City on-site catering experience
- 2 years of service management experience
- Thorough comprehensive knowledge of on-site event logistics and execution (including, but not limited to, front of house service, bar service, back of house management, culinary coordination, and client management)
- Extensive experience with the event pre-production planning processes (including, but not limited to, service plan development, service team curation and assignments, and department communications)
- Strong background in the development of industry level service standards, training programming, as well as team and leadership management
Salary : $85,000 - $95,000