Assistant General Manager

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment.

We're looking for an Operations Manager to join our team!

You will be responsible for building strong teams - through development, effective hiring, and engagement. You will also be accountable for a variety of venue business functions and execution of consistent and flawless operational standards. This may include but is not limited to scheduling, inventory management, ordering, managing (opening/closing) shifts and hiring.

You must also develop your culinary team through training, mentoring, and managing so that you can deliver a hospitable experience to every Puttshack guest.

We'd like for you to have:

• 2 years of restaurant, hotel, or entertainment venue management experience
• Ability to manage a diverse work environment
• High school diploma or equivalent

What you’ll do:

• Bring your 'A' Game each and everyday
• Lead by example by demonstrating Puttshack Core Values
• Supervise the Department Managers and their teams in providing best-in-class service
• Cultivate relationships with community leaders and organizations to ensure strong connections
• Develop their team through coaching and purposeful feedback
• Drive Associate engagement and entrepreneurial spirit
• Promote safe operational standards for both Guest and Associate safety
• Hold leaders accountable for managing venue operations
• Hold departments accountable for budgets and spending
• Delegate and follow-up on the completion of tasks
• Interact with Guests to ensure they are always getting the best possible experience
• Leverage business metrics and trends to drive performance and to maximize profit and revenue

The Puttshack experience is really all about having fun – and doing something fun - together.

• Our Purpose - To bring everyone in to play.
• Our Vision - To be the universal answer to the question ‘Where should we get together?’
• Our Mission - To create lasting memories for people of all generations through a shared, world-class entertainment experience.
• Our Values:

• Bring your 'A' game - We strive for excellence in everything we do.
• Lead the Way - Our associates embrace and are inspired by change.
• Own the Fun - We revel in our guests’ enjoyment.
• Care Deeply - We take great care of our guests, our associates and the communities we call home.

What’s in it for you:

• Paid PTO
• Health insurance: medical, dental, and vision
• Paid Parental Leave

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.