Digital Risk Solutions - Salesforce Manager

A career in our Digital Cloud and Intel Automation practice, within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit. Our team helps companies manage risks on their journey to a more digitally integrated environment which enables them to better harness new technologies and the flexibility of the cloud. You’ll focus on helping clients gain value across their technology ecosystem by addressing risks tied to systems, security, data, reporting, and programmes.

Responsibilities

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above
• Be involved in the financial management of clients
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients
• Contribute to the development of your own and team’s technical acumen
• Develop strategies to solve complex technical challenges
• Assist in the management and delivering of large projects
• Train, coach, and supervise staff
• Keep up to date with local and national business and economic issues
• Continue to develop internal relationships and your PwC brand

Job Requirements and Preferences: 

Basic Qualifications: 

Minimum Degree Required: 
Bachelor Degree

Required Fields of Study: 
Accounting, Finance, Management Information Systems, Management Information Systems & Accounting, Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Business Administration/Management, Engineering, Accounting & Technology, Mathematics, Statistics, Mathematical Statistics

Minimum Years of Experience: 
4 year(s) of experience in Salesforce controls auditing, consulting and/or implementations and Salesforce certification.

Preferred Qualifications: 

Preferred Knowledge/Skills: 
Demonstrates extensive knowledge and/or a proven record of success in the following areas: 
- Designing, implementing, and/or assessing controls as it relates to multiple versions of the Salesforce application product suite - core financial modules, projects, some industry specific modules, and/or bolt-on products for a global network of professional services firms; 
- Understanding SDLC for Salesforce product implementations, configurations - e.g. security and control, and/or optimizations of business process controls and application security, especially with facilitating core Salesforce and Shield, other GRC applications and technologies, and industry-specific modules/products; 
- Identifying and addressing client needs by developing and sustaining meaningful client relationships; 
- Performing as a team leader, especially leading teams to generate a vision, establish direction, motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation. - Identifying and obtaining new service opportunities and taking the opportunities through the sales cycle; 
- Defining resource requirements, project workflow, budgets, billing and collection; 
- Identifying and addressing client needs, including developing and sustaining extensive client relationships; 
- Leading teams to generate a vision, establish direction, and motivate members; and, 
- Managing in a professional services firm or large enterprise as a consultant, auditor, or business process specialist.

Demonstrates extensive abilities and/or a proven record of success with managing large engagements that involve facilitating with staff and managers as they perform assessments to evaluate controls, security, and segregation of duties as it relates to Salesforce product optimization, implementation and/or configurations, emphasizing the following areas: 
- Leading client projects, understanding a client's business and technology in order to identify, pursue, and ultimately obtain additional consulting opportunities; 
- Understanding clients' business, industry and/or technologies, and leveraging extensive project management skills in relation to Salesforce projects, including developing project plans, budgets, and deliverables schedules, as well as defining resource requirements, project workflow, budgets, billing, and collection; 
- Identifying key risks and controls, knowledge of Sarbanes-Oxley readiness, and controls optimization, as well as configuration of controls around security, business process, and within the Salesforce functionality; 
- Working directly with systems integrators in developing business requirements and business controls in Salesforce related and Shield related implementations; and, 
- Performing as a team leader by creating a positive environment, monitoring workloads of the team while meeting client expectations, and respecting the work-life quality of team members--including providing candid, meaningful feedback in a timely manner, and keeping leadership informed of progress.