Accounts Receivable Associate

Job Title: Account Receivable Associate

Position Summary
Sound Around is seeking a dedicated Accounts Receivable Associate to join our dynamic team. Headquartered in Brooklyn, New York, our family-owned business is focused on manufacturing and branding a diverse range of products, primarily for e-commerce channels. As we continue to grow, we are looking for a skilled professional to manage our receivables and support our financial operations, ensuring the sustained success and fiscal health of our organization. This role will report into the Vice President of Finance.

The Company
For over 45 years, Sound Around, a family-owned enterprise headquartered in Brooklyn, New York, has been a leader in the consumer products industry. Our diverse range of brands, including Pyle, Lanzar, Serene Life, Pyramid, Nutrichef, and American Legacy, are prominently featured through leading online retailers. As a rapidly growing multimillion-dollar family business, we specialize in branding products for e-commerce channels. We are seeking highly skilled professionals who can contribute to our ongoing success while embracing the unique dynamics of our family business structure.

Core Values
Our core values guide everything we do:

• Amplify Positivity: Embrace a positive approach in every interaction. Find opportunities within challenges, pivot when necessary, and radiate enthusiasm to cultivate a "We Can Do This!" culture.
• Hunger for Knowledge: Every day is an opportunity to learn and share something new. We approach our work with humility, a willingness to seek help, and a commitment to personal and collective growth through continuous learning.
• Chase Challenges: We actively seek out new projects, push our boundaries, and set high standards for achievement. We celebrate our successes and then strive to surpass them.
• Share Generously: We foster a culture of collaboration by actively sharing ideas, thoughts, and credit for success. Our willingness to help others succeed enriches our collective achievements.
• Win Together: Collaboration is at the heart of our success. We work together with our employees, customers, and the community to achieve shared victories. We value teamwork, accountability, and clear communication.

Responsibilities

• Team Management
• Lead and mentor a team of 3, supervising completion of daily tasks
• Review current processes and workflows and make recommendations as needed to ensure more efficient and productive results
• Provide training and guidance to ensure high quality work and adherence to policies and procedures

• Invoicing
• Own Invoicing process ensuring timely and accurate processing of customer invoices

• Deductions Analysis and Disputes
• Analyze deductions taken by customers and initiate dispute resolution processes when necessary
• Collaborate with internal teams to address root causes of deductions and implement preventive measures
• Assist with filing claims and work with sales, logistics and customers to identify and validate bill-backs and deductions
• Interface with customer service, sales organizations, and senior level management in communicating and resolving issues

• Payment Collection
• Monitor and follow up on overdue accounts to ensure timely payments
• Communicate with customers regarding payment terms, outstanding balances, and payment arrangements
• Proactively manage customer collection issues and progress of resolutions to meet weekly target
• Develop and maintain relationships with customers to facilitate payment and resolve disputes

• Recording Payments
• Reconcile payments received with outstanding invoices and customer credits.
• Review customer discounts, rebates, and COOP agreements to ensure accuracy and compliance
• Reconcile A/R accounts to the G/L and monthly bank statements
  
• Maintaining Records
• Own maintaining accurate booking records by updating databases and spreadsheets
• Manage daily uploads of credit card interfaces for eCommerce

• Month-end Closing
• Ensure the month-end closing process is completed quickly and accurately
• Prepare the necessary AR-related reports and documentation for month-end financial activities
• Prepare and present AR related reports to the Finance Team
• Proactively manage customer collection issues and progress of resolutions to meet weekly targets

• Adhoc / Reporting
• Assist Financial Controller and CFO with special projects and tasks as needed
• Provide research and support for annual audit requests as required for Accounts Receivable
• Analyze Accounts Receivable aging reports and track key AR metrics to assess the financial health of the company
• Provide research and support for annual audit requests, as required

Qualifications

• Bachelor's degree in business, Accounting or Finance
• Minimum of 5 years’ experience in a leadership role within AR and experience dealing with Amazon is a plus
• Strong excel skills
• People management experience
• Strong analytical and problem-solving skills.
• Must have excellent communication and interpersonal skills, including the ability to work with people at all levels across the organization with a team mentality
• Must be professional, detail-oriented and be able to handle multiple tasks simultaneously with speed and accuracy
• Ability to work independently as well as part of a team, with a willingness to “roll up sleeves” as needed

Compensation & Benefits

• Salary range - $70-90k based on experience
• Paid Time Off
• Benefits: Individual health insurance and 401k
• Location: Brooklyn, NY - in person

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