Director of Food & Beverage

Pyramid BHH Management LLC
Boston, MA Full Time
POSTED ON 3/1/2024
Director of Food & Beverage, Boston, MA, for Pyramid BHH Management LLC, working at the Boston Harbor Hotel: Serve as part of the hotel’s Executive Leadership Team, who collectively make key strategic and operational decisions for the hotel. The Director of Food & Beverage will manage the Food & Beverage Operation, including all restaurants, bars, banqueting, room service and seasonal programming, and will ensure our guests receive the highest level of food quality and service. The primary responsibilities will be: manage and develop a team; work closely with the hotel’s Executive Chef and the Director of Catering to ensure proper coverage and exceptional levels of quality service; promote teamwork and quality service through daily communication and coordination with other departments; develop and communicate departmental strategies and goals and assign/prioritize work duties; communicate and enforce policies and procedures with team members; ensure consistent adherence to Forbes Five-Star service and Boston Harbor Hotel brand standards, while elevating product and service; establish and achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests; devise and monitor an annual budget; achieve budgeted revenues, prepare monthly forecasts, monitor and control food, beverage and labor costs, and maximize profitability; manage labor control and operating expenses and develop relationships with key suppliers and industry associates; adhere to the annual budget while managing the flow of labor cost, and create an environment of engagement for team members; and collaborate, and effectively communicate with the Executive chef, and Director of Catering in creating innovative initiatives. Required: Bachelors’ or higher degree or foreign equivalent with major or concentration in Hospitality Management or closely related and 3 years’ experience in a food and beverage management or leadership, including leading managers and developing team members. Resumes to code TC-DFB, c/o Lisa Schuessler, Regional Director of Human Resources, Pyramid BHH Management LLC, 70 Rowes Wharf, Boston, MA 02110 (lschuessler@pyramidglobal.com).

 

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