Director of Product Gift Cards & Merchandise

Immediate need for a talented Director of Product Gift Cards & Merchandise. This is a Fulltime opportunity with long-term potential and is located in Alpharetta, GA(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-18063

Pay Range: $160k/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Defining the roadmap for your products, including objectives and goals, in collaboration with your key stakeholders within a modern development environment.
• Acting as the resident expert on Client Loyalty Solutions gift card and merchandize products and benefits.
• Collaborating with the Customer Success team members to identify customer needs and opportunities, recommending solutions in coordination with Technology, Engineering, Product Delivery, Order Management and Marketing.
• Delivering product strategy and thought leadership around a variety of topics that are top-of-mind for our clients, notably ecommerce trends.
• Benchmarking functionality and performance of your products against our competitors, our suppliers and the broader e-commerce industry
• Working with product owners to create effective business requirements to articulate work to be done by the engineering teams; perform testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution.
• Working closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines .
• Establishing metrics and measurements for your product domain and reporting on value delivered, ROI, etc.
• Supporting RFP/RFI responses for new business and expansion opportunities.
• Managing our supplier relationships, including pursuing new relationships and expansion opportunities to enhance our products. You will play a critical role in ensuring relevancy and driving differentiation within the supplier community resulting in better relationships, market position, etc.
• Facilitate resolution of supplier operational and fulfillment issues across internal and external teams that correlate to client expectations and contractual SLAs .

Key Requirements and Technology Experience:

• Experience managing and monitoring the financial and contractual health of vendor / supplier relationships.
• Ability to effectively collaborate and build relationships with various peer groups.
• Experience working with and managing third party vendors.
• Demonstrated ability to analyze both quantitative and qualitative data and derive meaningful implications and recommendations from said data.
• At least 10 years of experience in product management
• At least 5 years of experience managing people teams with direct organizational reporting responsibilities.
• At least 5 years of experience in one or more of the following industry sectors: consumer incentives and loyalty, merchandise retail ecommerce, gift card retail ecommerce
• A bachelor s degree from an accredited university.

Our client is a leading Trading Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.