What are the responsibilities and job description for the Barista position at Pyramid Global Hospitality?
BASIC FUNCTION: We are looking for a highly motivated, and customer focused to join our team as a Food and
Beverage Attendant! This role is responsible for assisting guests at our food and beverage outlet with taking
orders, preparing beverages and food items, selling items over the counter and simply engaging with guests.
This person will be need be detail oriented, great communication skills and will work with the Point-of-Sale
system regularly. They will be working closely with different members of our team, so they will need to be
quick on your feet and have an engaging attitude.
ESSENTIAL FUNCTIONS:
• Maintain a great relationship with all guests and members of the team
• Be a master of the POS system
• Be highly organized to maintain control and timeliness in closing out all guest checks
• Maintain a cash bank
• Be willing to jump in where needed to assist in delivering top service levels
• Responsible for the knowledge and promotion of all menus and items offered
• Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift.
• Responsible for keeping area clean and stocked. FOH and BOH inventory
• Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
• Complies with accounting guidelines regarding receipt of payments, check total verification, tip
disbursement, cash drawer and house bank management.
• Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and
return, to ensure accountability
QUALIFICATIONS & PHYSICAL REQUIRMENTS (as required by OSHA and ADA - US only):
• Someone with an engaging and welcoming personality
• Someone who can work under pressure in a fast-paced environment
• TABC and Food handler Certification required
• Someone who can push or pull up to 50lbs and lift up to 30lbs
• Someone with excellent communication skills
The above statements are intended to describe the general nature and level of work being performed by
employees assigned to this classification. They are not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required of personnel so classified.
