What are the responsibilities and job description for the Housekeeping Supervisor position at Pyramid Global Hospitality?
The Housekeeping Supervisor is responsible for all daily aspects of Cabin Crew while on duty. Primary goals are to exceed guest experience scores, while exceeding crew member satisfaction scores.
Major Duties & Responsibilities:
The Housekeeping Supervisor duties include but not limited to:
· Providing leadership and direction for all housekeeping activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas in the evenings.
· Inspecting guest rooms, public areas, & heart of the house for cleanliness.
· Training, motivating, coaching, and counseling staff members.
· Maintaining a regularly scheduled cleaning program.
· Assisting in preparation for weekly schedule.
· Maintaining supply and linen inventories.
· Updating room statuses in the computer.
· Ensuring housekeeping requests from guests and management are responded to in a timely, efficient, & friendly manner.
· Any additional duties as request by Executive Housekeeping Manager.
