Director of Performance Improvement

Since 1999, Pyramid Healthcare has been dedicated to offering the highest quality of care to those we serve. A focus on client-centered care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment. Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being!

Summary: This position is part of the Compliance and Improvement Solutions department with the primary responsibilities of supporting the organization with continuous improvement efforts.

Essential Duties and Responsibilities:

• Lead a team of individuals dedicated to supporting and maintaining process improvement initiatives consistent with State and Federal standards across operating states.
• Facilitate system wide meetings to support cross functional collaborations.
• Collaborate with leaders and analytics team to support analytics access and data driven decision making across the system.
• Maintain Annual Strategic Plan in conformance with CARF Accreditation.
• Collaborate with key leaders across the system to ensure processes are in place to maintain, monitor, and escalate unusual events.
• Oversee the facilitation of Root Cause Analysis (RCA) across the system and monitor areas of improvement to point of resolution.
• Maintain oversight of system wide risk and safety initiatives
• Direct and coordinate time limited projects related to performance improvement initiatives.
• Must exercise discretion and maintain confidentiality with regard to all company information
• Completion of all required trainings as designated by the company and accreditation/licensing entities.
• Other duties as assigned.

Supervisory Responsibilities

This individual will be responsible for supervising others

Required Qualifications

• Education, Licensure, & Experience
• Minimum H.S Diploma
• 3-5 years related experience preferred
• Management Experience preferred

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent oral and written communication and interpersonal skills
• Sound clinical judgment and excellent clinical skills
• Ability to problem solve by gathering and analyzing information
• Strong critical thinking skills
• Proficient in Microsoft Products
• Ability to handle a crisis and or potential risk situation and react appropriately
• A working knowledge of federal and state standards as well as regulating body and compliance standards.

Physical Demands

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required stand, walk, stoop, twist, kneel, or crouch. The employee must occasionally lift and/ or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderately quiet & indoors. This position may require local travel. This position is remote with the option to travel to corporate facilities and offices. The noise level at corporate facilities and offices is usually moderately quiet & indoors.

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.