What are the responsibilities and job description for the Lead Maintenance Engineer position at Q Center?
Q Center is looking for a Full Time Lead Maintenance Engineer to join our team!
Job Summary
The Lead Maintenance Engineer is responsible for overseeing decisions on operating adjustments, operating and maintaining all mechanical, electrical, plumbing and building equipment to perform as intended and to provide a comfortable stay to all guests and associates. This position serves as Shift Supervisor for departmental associates and will assist the Director in teaching/training other staff in all aspects of the property.
Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical, Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life, AD&D
- Disability Benefits
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least ten years of progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field preferred.
- Previous supervisory experience preferred.
- EPA Refrigeration Technician Certification.
- Stationary Engineer License from Chicago or Elgin required.
- Valid Driver’s License.
Physical requirements:
- Flexible shifts and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
- Comfort level with operating and working from a lift up to 60 feet high.
Fundamental Requirements:
- Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
- Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
- Monitor and supervise the daily operations of department and associates.
- Identify opportunities to update or improve department objectives and standard operating procedures and make recommendations to appropriate staff.
- Conduct departmental training, departmental meetings developing associate morale and skills.
- Prepare knowledge-based documents for training and development of associates.
- Motivate, coach and counsel all department personnel according to Q Center Policy.
- Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved.
- Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
- Ensure associates are informed timely and appropriately of any business changes.
- Keep immediate supervisor fully informed of all problems or matters requiring their attention.
- Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
- Maintain a clean, organized work area.
- Ensure overall associate and guest satisfaction and safety is achieved.
- Perform other related duties as assigned.
- Monitor all department functions with the ability to handle equipment and building adjustments, keeping immediate supervisor fully informed of all problems or matters requiring their attention.
- Interpret equipment gauges information to assess equipment performance and ability to adjust as needed according to the size and type of equipment (steam, water, etc.).
- Use analytical reasoning and problem-solving skills to troubleshoot and devise effective repairs to various equipment and systems.
- Operate and handle mechanical equipment, such as boilers, hot water heaters, chillers, cooling towers, air handlers, pumps, etc.
- Perform preventative maintenance on all HVAC equipment and electrical systems (i.e. boilers, cooling towers, chillers, AHU's, HVAC system, electrical panels, etc.)
- Monitor equipment with a knowledge of typical operating pressures, temperatures, flows for refrigerants, water, chillers, boilers, hot water heaters, steam boilers, coolers, etc.
- Responsible for boiler cleaning, burner testing, seasonal startups, and overseeing Illinois state inspections.
- Make repairs to property HVAC system: change filters, clean coils, replace motors, belts, repair water distribution pumps, etc.
- Drain, refill, bleed HVAC closed loop piping systems.
- Perform routine run testing of all generators; check batteries, heater, fuel level and perform maintenance.
- Have thorough knowledge of HVAC closed loop distribution system layout for each individual building section and associated pump and valve operation; supplies, returns, cold/hot.
- Thorough knowledge of all sections of 2 and 4 pipe HVAC systems, location and areas served; adjusting to maximize building temperature and humidity control.
- Thorough understanding of all equipment parts and processes to ensure proper function.
- Ability to safely work in enclosed spaces.
- Awareness of and ability to engage any backup equipment.
- Thorough knowledge of system functions and ability to perform complex functions; responding, evaluating and resolving critical alarms received from the Building Automation System.
- Ability to follow instructions to utilize Building Automation System (BAS) to quickly transition boilers/chillers/cooling towers back and forth between heating and cooling without damaging equipment.
- Thorough knowledge of water softener equipment and operation, including hardness testing and corrective actions.
- Take required readings on equipment and act per protocols.
- Test water treatment for cooling towers, boilers and chiller and take corrective action per protocols.
- Operate water treatment equipment, make necessary chemical adjustments properly handling chemical according to Safety Data Sheets.
- Knowledge of Safety Data Sheets and safe transport, handling, use and storage of chemicals.
- Replace light switches, receptacles, light bulbs, ballasts, and fixtures as needed.
- Knowledge of electrical and other Personal Protection Equipment and ability to select proper protection levels.
- Advanced knowledge of electrical concepts, relationships, distribution equipment; wire gauges, amps, volts.
- Electrical conduit bending and installation.
- Ability to work on electrical panels and disconnects up to 480 volts.
- Perform furniture repair and office furniture/workstation installation.
- Perform major (HVAC and domestic water lines, etc.) plumbing repairs.
- Cutting, joining, and soldering up to ¾” to 6” copper pipe and fixtures.
- Cutting, joining, and gluing up to 6” PVC pipe and fixtures.
- Ability to perform pipe work; galvanized and black pipe fitting/threading/installing, cast iron pipe replacement.
- Ability to read and understand blueprints, wiring diagrams and equipment schematics.
- Trace and repair all types of water lines (domestic, HVAC, equipment, sewer, etc.).
- Lead in the preventative maintenance, advanced evaluation, troubleshooting and repairing commercial kitchen, cleaning, and catering equipment.
- Ceiling tile repair and replacement.
- Basic knowledge of elevator systems and ability to perform processes as allowed by the designated elevator service company; safe shut down, start up, car access.
- Maintain repair and preventative maintenance automated and manual records.
- Become proficient in the use of electronic devices (TMA/CMMS) for recording work activity, generating, receiving, and scheduling work orders and preventative maintenance requests.
- Troubleshoot and repair guest room electronic lock system.
- Complete assigned work orders for general repair within assigned time frame in order to achieve operational efficiency of the property, its safety and its equipment.
- Immediately and courteously respond to guests needs in order to repair and resolve room maintenance requests and problems as they arise.
- Perform all other maintenance and facility care tasks as requested to assist Q Center as a whole.
- Have a comfort level in working alone, with others, and on group projects with teams.
- Request necessary parts with accurate detailed information.
- Participate in inventory maintenance and periodic counting.
- Comprehensive understanding of all building systems with awareness of differences for each portion of the facility.
- Diagnose and repair small cleaning equipment.
- Training maintenance associates in understanding of the commercial kitchen equipment and systems including ovens, steam kettles, coolers as well as the BAS and mechanical systems, HVAC equipment, electrical and plumbing systems.
- Proficient in the use of rodding equipment, power hand tools and floor mounted tools.
- Ability to access, evaluate and repair roof exhaust fans.
- Able to repair a mechanical window.
- Perform and maintain work to local, state, and Federal codes including boilers, electrical and plumbing.
- Detailed functional knowledge to diagnose, repair, maintain the following building/mechanical/facilities equipment: A/C package units, air dryers, duct dampers, air compressors, various sizes/styles/makes/ages of air handlers, face and bypass louvers, cooling towers, condensing high efficiency boilers, glycol closed loop piping, fire tube boilers of various BHP, Fulton steam boilers, HVAC closed loop distribution and circulating pumps, control valves, variable frequency drives, HVAC closed loop piping systems, rooftop exhaust fans, return fans, stair pressurization fans, HVAC fan coil units and univents, VAV Boxes, kitchen and serving line exhaust hood cleaning systems and air cleaning systems, natural gas and diesel generators, closed loop heat exchanger, scissor lift working platform, exterior trailer scissor lift, building steam humidifiers, pressure regulators, building sump pumps, sewage pumps, grease pumps, irrigation pumps, Welcome Center water feature pumps, water softener brine tanks/salt pits/pumps, domestic hot water heaters, hot water storage tanks, booster heaters, hot water distribution pumps, domestic water control valves, hands free sink/toilet/urinal units, all domestic plumbing supplies/faucet/showers and drains, emergency electrical transfer switches, electrical panels 110-120-220-240-480, custodial riding vacuum and extractor, floor scrubbers, walk behind vacuums, Host extractor, office work station furniture, suspended ceiling grids and tiles, door locks/hardware/closers, basic kitchen/serving line and catering equipment -- various sizes of ice machines, ice flakers, garbage disposals, grease traps, ovens, grills, ranges, steam wells, steam kettles, mobile warmers, air screen display coolers, reach in coolers/freezers, walk-in coolers/freezers.
The Q Center:
Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000 square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law Supplement Notice Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.
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