What are the responsibilities and job description for the Office Clerk position at Q-Lab Corporation?
Office Clerk
JOB SUMMARY
General office duties to maintain timely paperwork flow to all departments. This role is a mixture of Data Entry and Customer Service where data is transcribed, reports are created and distributed and to act as the initial point of contact to ensure all Arizona customer problems are solved.
DUTIES AND RESPONSIBILITIES
- Answer phones and direct calls, as needed
- Support accuracy and timeliness of customer invoicing
- Consult with clients and assist with test information
- Maintain the local company and client databases
- Ensure mail is collected and distributed in a timely manner
- Assist in collections of unpaid invoices
- Provide reports to the Managing Director
- Ensure customer documentation is completed in a timely and accurate manner
- Oversee file folders, create test reports and ensure that scheduled actions are fully completed in a timely manner
- Produce daily work schedules and distribute the daily radiation actions and test file folders
- Record daily radiation and note irregularities
- Maintain office calendars
- Backup for all office functions
- Other duties as required
SKILLS AND EDUCATIONAL REQUIREMENTS
This position requires a medium level of computer knowledge with the ability to create, copy, move files, and create backups. Must be able to read, understand and follow complex instructions.
INTER-RELATIONSHIPS
Must be able to work well with others including: laboratory personnel, and field technicians, with a high degree of cooperation. This position requires a high-degree of interaction with the Check-In Clerk and Site Supervisor along with frequent, though remote, interactions with the Office Supervisor in Florida.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location
