What are the responsibilities and job description for the Payroll Manager position at QBE?
Primary Details
Time Type: Full time
Worker Type: Employee
At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company’s cultural elements – because we know it's not just what we do that matters, it's how we do it that makes the difference.This opportunity is accountable for supervising end-to-end Payroll administration and data entry by managing timely, accurate and efficient file processing, payments, responses to questions and all other transaction processes. Project manage any payroll related special projects.
Primary Responsibilities
Required Education
Required Experience
Preferred Competencies/Skills
Preferred Licenses/Certifications
Preferred Knowledge
QBE Cultural DNA
- Supervise end-to-end payroll administration and data entry by managing timely, accurate and efficient file processing, payments, responses to questions and all other transactional processes
- Resolve problems by assessing need for escalation of issues and influence positive change by analyzing employee inquiries and effectively communicating with internal customers; seek feedback to assure the department meets business needs
- Streamline process flow and increase productivity by assigning resources, identifying need for change and implementing solutions to continuously improve
- Lead team to work accurately and within legal compliance in a fast-paced, high volume environment by coaching, mentoring and providing feedback
- Analyze data to identify risks and ensure internal and external auditing compliance by collaborating with legal and other internal departments for guidance
- Ensure data integrity by analyzing reports to identify discrepancies, research root causes, work collaboratively to develop solutions and communicate to appropriate stakeholders
- Deliver personalized and quality service to employees by ensuring team responds to inquiries in a timely, accurate, positive, respectful and thorough manner
- Supervise daily operations of team by coordinating and communicating employee tasks, measuring performance and providing feedback to achieve high productivity and meet service level expectations
- Implement plans to facilitate integrations, mergers, acquisitions and special projects by assessing business case, conducting due diligence, evaluating system compatibility and collaborating with key stakeholders and subject matter experts
- Ensure organizational and regulatory compliance by providing guidance to team in understanding of and adherence to payroll and tax laws, assessing impact of change to the organization and employees, ensuring filing deadlines are met and maintaining an effective system of internal audits, tax balancing and controls
- Oversee general ledger integration activities and payroll/financial balancing, including completion of biweekly, monthly and annual journal entry requirements
Required Education
- Bachelor's Degree or equivalent combination of education and work experience
Required Experience
- 7 years relevant experience
Preferred Competencies/Skills
- Microsoft Office Suite
- High volume, accurate data entry
- Utilize effective interpersonal, verbal and written communication
- Conflict resolution
- Coach, mentor and inspire
- Identify continuous improvement opportunities
- Be self-directed and work independently
- Work in an ambiguous environment
- Manage resources, timelines and deliverables
- Evaluate, analyze and resolve complex problems
- Seek and value diverse perspectives
- Adapt and be flexible in a complex, changing environment
Preferred Licenses/Certifications
- Certified Payroll Professional (CPP)
Preferred Knowledge
- Employee Resource Planning systems (ERP)
- Payroll software systems and Human Resource Information Systems (HRIS) interfaces
- Current federal, state, labor, employment and tax laws
- HR industry trends, standards and best practices
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:
- We are customer-focused
- We are technical experts
- We are inclusive
- We are fast-paced
- We are courageous
- We are accountable
- We are a team
All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
US Only - Travel Frequency
- Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands
- General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer
- To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
- Manager
Global Disclaimer
- The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Implementation Manager
Payroll Solutions -
Sauk, WI
Implementation Manager
Payroll Solutions -
Black, WI
Implementation Manager
Payroll Solutions -
Portage, WI
