Job Posting for Fraud Investigator at QCR Holdings, Inc.
QCR Holdings, Inc.
Job Description
TITLE: Fraud Investigator REPORTS TO: VP, Fraud Operations Officer
DEPARTMENT: Operations LOCATION: TBD
JOB SUMMARY:
The Fraud Investigator will be responsible for the investigation and prevention of fraud and loss with respect to all QCRH banks and its clients.
ESSENTIAL FUNCTIONS:
Maintains a high level of proficiency with the fraud monitoring systems.
Understanding of BSA/AML requirements, specifically around SAR filing requirements
Responsible for maintaining a working knowledge of applicable banking regulations and internal procedures as related to the function of the job.
Ability to work independently and with little supervisory oversight.
Review and investigate suspicious activity using fraud detection systems. The Fraud
Investigator is responsible for determining any action required to prevent and/or recover fraud losses, which includes creating cases, analysis, documentation, follow-up, and hand-off to internal partners. The Fraud Investigator is responsible for documenting cases per department procedures.
Communicate across various levels inside of the organization. In addition to internal communication, the Fraud Investigator is responsible for initiating communication with clients, law enforcement, and other agencies as needed.
Reviews, investigates, and reports to the VP, Fraud Operations Officer when possible criminal activity is indicated within one or more banks.
Reports to the VP, Fraud Operations Officer when alerts are not generated for fraudulent situations.
Acts as back up to the Fraud Specialist for duties as assigned.
Assists in the development of manuals and supporting documentation to accomplish tasks/duties inherent in the position.
Provides prompt, courteous, and excellent service to internal and external clients at all times.
Maintains a positive, good working relationships with all QCRH and bank employees.
Proactively volunteer in the community to strengthen community awareness and our reputation.
QUALIFICATIONS:
High School diploma with one to two years additional training in banking or related course work. Some college or relevant work experience is preferred.
Three to five years of experience in the financial institution industry with emphasis in areas related to Risk, BSA/AML, or fraud investigation is preferred.
Ability to work independently with little supervision.
Strong organizational, time management, decision making and analytical skills in fast- paced environment.
Excellent communication skills with clients, internal staff, both personally, via telephone and email. This includes the ability to create concise summary of events related to case documentation.
Ability to interpret and analyze basic financial information.
Capable of exercising discretion, applying common sense, and using independent judgment along with managing and maintain confidential information.
Ability to be available for work daily and extended hours as necessary. This includes attending seminars and infrequent travel to other Bank locations as necessary.
Strong PC knowledge with the ability to operate Microsoft Office applications as well as
Bank specific software applications and FISERV applications.
Job Type: Full-time
Pay: From $21.09 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
Salary.com Estimation for Fraud Investigator in Springfield, MO
$42,620 to $53,999
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