Catering/Delivery Driver

Job Title: Delivery Driver

POSITION SUMMARY

Responsible for delivering catering orders to Qdoba customers in a safe, timely and courteous manner so as to impart a professional impression of our brand and thereby encourage future catering orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Loads and delivers catering orders to Qdoba customers in a safe, timely and courteous manner; sets up catering orders according to required specifications; provides a high level of customer service through duration of

• Prepares and/or receives appropriate documentation for the catering delivery; arrives at restaurant 30 minutes prior to all scheduled delivery times and confirms order checklist prior to leaving As needed, places confirmation call to customer to verify special delivery instructions

• Fills in the time that the food should be consumed by and communicates same to the customer when delivered; reviews all safety and handling procedures with customer and ensures that they sign the order checklist and credit card receipt; requests customer feedback and to best of his/her ability resolves customer concerns as Upon completing the delivery, returns promptly to restaurant.

• Upon completing a delivery, distributes menus to other businesses and establishes rapport with

• Represents Qdoba in a professional manner at all times and as required demonstrates knowledge of the company and product Provides support in the restaurant as necessary.

• Maintains cleanliness of all delivery equipment and follows catering equipment cleaning procedures. Maintains catering display and ensures catering menus are stocked at Ensures delivery vehicle is clean, organized and mechanically maintained. Complies with all federal, state and local laws and regulations regarding operation of a motor vehicle, and/or a commercial vehicle.

• Performs other related duties, tasks and responsibilities as required, assigned and

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

EDUCATION

• High school diploma, E.D. or equivalent required.

EXPERIENCE

• Previous related food delivery or customer service experience is

SKILLS, KNOWLEDGE & ABILITIES:

• Strong communication, customer service, and problem solving
• Must be well groomed, maintain a clean uniform and possess a professional image at all
• Requires geographic knowledge of the delivery area and the ability to follow both written and verbal directions to locate customer
• Requires effective English communication
• Must have the ability to work independently and possess excellent organizational and time management
• Must have a valid driver license, in-force and legally compliant liability vehicle insurance and reliable
• Must possess an operable cell
• Must meet the minimum requirements of a motor vehicle and criminal background
• Demonstrates integrity and ethical

PHYSICAL REQUIREMENTS:

• Ability to speak/hear clearly in person and on the
• Ability to lift and carry up to 50
• Must be available for “on-call” needs including day/night/weekend