What are the responsibilities and job description for the Help Desk - Data Center Support Technician position at Quadrant, Inc.?
Data Center Support Technician
Tysons, VA
MUST:
Experienced Data Center Support Technician
3 plus years of experience in a data center environment
Background in physical server, network cabling and network hardware, racking server and network hardware required
Bachelor's degree and/or CCNA certification or, MS or CompTIA certifications
DUTIES:
Provide firm-wide technical support across hardware and software applications for firm's data center
Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes
Maintains data center system documentation
Management of firm's UPS power systems and alerts
Monitor and respond to all issues with the Offices MDF and IDF rooms
Performs hardware and network diagnostics followed by physical repair
Handles moderately complex issues and problems, and refers more complex issues to higher-level staff
Work independently and be available 24/7 as needed
Manage firmwide Security Camera systems and Building Access Control systems
Special project and duties as assigned
*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Tysons, VA
MUST:
Experienced Data Center Support Technician
3 plus years of experience in a data center environment
Background in physical server, network cabling and network hardware, racking server and network hardware required
Bachelor's degree and/or CCNA certification or, MS or CompTIA certifications
DUTIES:
Provide firm-wide technical support across hardware and software applications for firm's data center
Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes
Maintains data center system documentation
Management of firm's UPS power systems and alerts
Monitor and respond to all issues with the Offices MDF and IDF rooms
Performs hardware and network diagnostics followed by physical repair
Handles moderately complex issues and problems, and refers more complex issues to higher-level staff
Work independently and be available 24/7 as needed
Manage firmwide Security Camera systems and Building Access Control systems
Special project and duties as assigned
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