HOA Guidelines Supervisor

Quail Creek is looking for a fun and energetic full time ACL Supervisor to join our team.

PURPOSE OF POSITION /SUMMARY

The purpose of this position is to provide homeowners current and accurate information concerning Architectural Landscape Committee (ALC) design guidelines by assisting the ALC Manager with associated administrative tasks. Primary functions may include: performing general clerical duties associated with permits, letters, and forms required by the ALC guidelines; answering all incoming telephone calls; working in conjunction with ALC Committee and the Board of Directors to ensure compliance and maintaining accurate files. This person will attend weekly ALC Meetings and will prepare meeting agendas, minutes and all related reporting. This position will be the primary trainer of the ALC Clerks to ensure that all ALC Guidelines are properly followed and achieved and will also supervise the office in the absence of the ALC Manager. Performs other duties as assigned.

PRIMARY ACCOUNTABILITIES

• Will handle customer inquiries and concerns; will attend weekly ALC Meetings and will prepare meeting agendas, minutes and all related reporting
• Trainer for the other ALC staff. Will assist ALC Clerks during peak periods, will process minor permits and maintain non-compliance reports and disclosures as well as on-site inspections, reporting of results to residents and corporate. Will provide information and clarification to homeowners. Will go to on-site property home inspections in absence of Manager to ensure that ALC design guidelines are followed.
• Ensure accurate and timely daily reporting of sales to corporate, will handle weekly permit and fine deposits for accuracy before being turned in and will be responsible for contents in the safe.
• Will oversee office in Manager’s Absence if in the field or on vacation

EXPERIENCE/SKILLS/EDUCATION REQUIREMENTS

• In depth knowledge of ALC protocols, procedures and guidelines.
• Previous experience leading and training employees.
• Basic Computer skills in working knowledge of all general office equipment and associated software e.g. Access, NorthStar, Word, Excel, Outlook
• Excellent Phone Skills
• Leadership, Communication and Problem Solving Skills are helpful
• HOA experience a plus

Quail Creek, located in the Green Valley area in the Town of Sahuarita, is a master planned active adult community for the 55 population with more than 2,500 homes. Employees work at many of the amenities serving the residents of the community. These amenities include championship golf courses, tennis courts, swimming pools, creative arts studios and a clubhouse, a recently renovated Grille, a library and fitness center.

*Full-Time employees are offered a comprehensive and competitive benefits package including medical, dental, vision, company paid life insurance; paid sick, vacation and holidays; and 401(k) plan with a company match.

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• HOA: 1 year (Preferred)
• Administrative: 1 year (Preferred)
• Supervising: 1 year (Preferred)

Work Location: In person

Salary : $18 - $20