What are the responsibilities and job description for the Call Center Sales Specialist - Onsite position at Qualfon?
Call Center Sales Specialist with Weekend Shifts. Shift differential for hours worked past 11PM
Our Qualfon Mission
Qualfon’ s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.
What We Offer
- All team members can further their education and earn a college degree through Qualfon University
- Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
- Team members have FREE access to personal and professional support through our care coaches
- Set schedules majority of shifts are 31-45 hours/week with other opportunities available
- Medical, dental benefits, vision, and life & accident insurance for full-time employees
- Competitive wages: $13/HR Incentives and Program Perks
- $1/HR Shift Differential after 11PM
- The average team member earns $450 a month incentive in addition to their hourly wages
- Opportunities to earn additional income through incentives
- 6 Paid Holidays per year
- Paid Time Off (PTO)
More about this opportunity
We are looking for a Call Center Sales Representatives with the following experience.
Experienced phone agent who is adept in both customer service and sales skills.
Do you thrive on multi-tasking? Do you love helping others?
Our elite client demands the best! Join our team where excellence and high performance are recognized!
We are an inbound sales and customer service center - Which means that customers are contacting you for help! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!
Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.
What you will be doing:
Highly driven to reach the many incentives and cash bonuses we offer
Be energized and thrive in a fast-paced, high energy, and fun environment
Answer inbound phone calls, listen and identify a customer’s need
Set up new Customer's and add additional lines of service to existing customer needs
Ability to position products and services to prospective customers
Maintain composure in escalated situations and resolve with proper techniques
What skills you will need
· GED or High School Diploma required; some college preferred
· Customer Service and Sales skills
· Minimum one-year previous customer service/sales experience required
· Typing speed of 25 WPM with 90% accuracy required
· Ability to multi-task efficiently
· Computer knowledge in Windows-based application required
· Must be at least 18 years of age
· Manages emotions and maintains positive energy
· Passion for meeting or exceeding performance goals
If you would like to fill out a Voluntary Self-Identification of Disability Form.
Please visit us at Qualfon.com/join-us
Veterans encouraged to apply
Hiring Immediately for Call Center Positions!
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.
Contact qualfon-dialogdirectrecruiting@qualfon.comto discuss reasonable accommodations.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Night shift
Supplemental Pay:
- Bonus opportunities
- Monthly bonus
Work Location: In person
Salary : $13
