Clinical Manager - Surgery Center (RN)

Position Summary:

Manages clinical staff. Ensures that all clinical (Pre-Op, GI, OR, PACU) day-to-day operations are functioning efficiently and according to policy. Responsible for daily schedule management. Maintains a good working knowledge of surgical services. Manages the physician credentialing process. Assists the CNO/administrator with the general management of the facility.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Clinical Administration

• Assures efficient schedule and registration of patients.
• Regularly meet deadlines related to individual as well as team performance on projects/assignments.
• Accepts full responsibility for his/her actions.
• Direct supervision of the nursing, reception and appointment staff.
• Hire and terminate personnel in the Nursing, Reception and Appointments Departments.
• Evaluate personnel at 90 days and on an annual basis.
• Plan and assist with training of new personnel.
• Identify problems, provide solutions and evaluate results as needed.
• Monitor and revise staffing schedules.
• Act as a resource person to staff members.
• Ensure that all payroll edits and time sheets are accurate and timely.
• Monitor nursing and clinical activities on a day-to-day basis.
• Enforce rules and regulations found in the Employee Handbook, Policy & Procedure manual.
• Execute verbal/written counseling memos.
• Attend and participate in assigned meetings.
• Plan and conduct nursing staff meetings.
• Maintain an open line of communication with Administration and physicians.
• Review and update Policy & Procedure manual as needed.
• Complete review of Policy & Procedure manual to be done annually.
• Assist staff with developing professional goals.
• Arrange in-service for nursing and clinical staff.
• Maintain record keeping necessary for Pre-OP, GI, OR and PACU Departments.
• Assist in nursing positions in the clinic as needed.
• Take on any extra duties/projects assigned by Administration.
• Promote a professional image and caring attitude.
• Participate in Quality Improvement program.
• Participate in administrative on-call schedule.
• Follow through on patient concerns in a professional manner.
• Other projects as assigned.

Human Resource Management

• Communicates clear understanding of job responsibilities, task objectives, deadlines and performance expectations. Disseminates relevant information about decisions, plans and activities to people that need it for job performance.
• Shares up-to-date information on facility activities and policy changes in a timely manner.
• Listens attentively to others. Tries to understand the meaning of the communication of others, perceives their needs and interests.
• Evaluates the performance of individuals through timely completion of competency assessments and skill checks.
• Works in harmony with others as a team leader.
• Exhibits competence in staff selection.
• Provides a clear description of duties and responsibilities to staff.
• Provides department orientation to staff on an ongoing basis including safety training.
• Delegates tasks to qualified staff members.
• Adheres to established policies and procedures and sets an example of appropriate behavior.
• Discusses changes which directly affect individuals or general staff prior to change, encourages suggestions and invites participation in decision making, incorporating the ideas and suggestions of others.
• Allows staff to have substantial responsibility and discretion in carrying out work activities, handling problems and making important decisions.
• Provides coaching to facilitate an employee's skill, acquisition, professional development and career advancement.
• Facilitates the constructive resolution of conflict.
• Encourages cooperation, teamwork and job ownership.
• Provides praise, recognition and appreciation for effective performance, significant achievements and special contributions.

Quality

• Identifies work related improvement opportunities and analyzes them to identify causes/find solutions.
• Acts decisively to implement solutions to resolve critical issues or improve processes.
• Participates in QAPI program
• Participates in Infection Control Program

Communication

• Listening respectfully, giving feedback directly, honestly and talking with others to clarify differences.
• Utilizes translation services when needed.
• Utilizes appropriate services when needed to communicate with employees and patients with speech and hearing disorders.
• Effectively communicates and interacts with patients, their family and other external and internal clients (including fellow employees from diverse backgrounds.

Professional Development

• Develops contacts with people who are a source of information and support.
• Maintains contacts through periodic interactions including visits, telephone calls, correspondence, seminars and attendance at meetings and social events.

Activities that Enhance the Image of the Facility

• May participate in activities that promote a healthy community.
• Demonstrates knowledge and professionalism with community and other organizational members.
• Provides timely response and resolution to client complaints.
• Performs other duties as directed by management.

Supervisory Responsibilities

Directly supervises clinical employees in the surgery center. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The pay range for this position at commencement of employment is expected to be between $120,000 - $150,000annually;however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness:

• Employer-paid comprehensive medical, pharmacy, and dental for employees
• Vision insurance
• Zero co-payments for employed physician office visits
• Flexible Spending Account (FSA)
• Employer-Paid Life Insurance
• Employee Assistance Program (EAP)
• Behavioral Health Services

Savings and Retirement:

• 401k Retirement Savings Plan
• Income Protection Insurance

Other Benefits:

• Vacation Time
• Company celebrations
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement
• License Renewal CEU Cost Reimbursement Program
• Business-casual working environment
• Sick days
• Paid holidays
• Mileage

Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Requirements:

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree in Nursing (BSN) or Associates degree in Nursing (ADN); with at least two years leadership experience in Perioperative and Perianesthesia; relevant certification preferred (CNOR, CSSM, CNAMB, CPAN, CAPA, CGRN)

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as medication concentrations, discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite Processing software. EMR experience preferred.

Certificates, Licenses, Registrations

• California RN License
• BLS
• ACLS
• PALS

Other Skills and Abilities

Knowledge of Pre-Op, OR, GI, PACU and surgery center flow and management. Knowledge of equipment common to surgery centers, surgical departments. Knowledge of clinical documentation requirements and EMRs. Knowledge of web access and utilization.