Operations Associate

Do people admire your skills in organization, attention to detail, navigating a spreadsheet, and the ability to finish a to-do-list like no one else they have ever met? Do you want to contribute to a mission where education and healthcare meet? If so, then check out this opportunity to work with Quality Career Pathways and be an essential part of someone's healthcare career journey!

We are looking for a collaborative team player who will administer stellar customer service during all student and team mate interactions. If you are reliable, hard-working, honest, and desire to be part of a quickly growing organization, then we want to speak with you!

As an Operations Associate, you will help students achieve their personal and professional goals as they navigate through our certification courses. You are an integral part of the process preparing our instructors and students for success. You are essential in both the before and after preparation for our courses and submitting licensure completion information on behalf of our students.

A picture of your daily responsibilities might include:

• Data entry to include compliance with established systems as students move through the enrollment, payment, course, and completion process
• Answer phones, online chats, emails; file paperwork; utilize common office equipment; work collaboratively and respectively with others
• Prepare related reports on a regular and as-needed basis
• Audit and reconcile records and reports for accuracy and completeness
• Prepare class materials and paperwork for instructors
• Record and report student grades and information to DHHS
• Complete education administration tasks such as maintaining student records and tracking progress (initial interest, enrollment, course maintenance communication, homework status, course completion documentation)

Qualifications that will help lead to your success:

• 2 years of office work experience (preferred)
• Typing skills of 40 wpm (preferred)
• Demonstrate competency in Microsoft (Word, Excel, Outlook) and Google Docs (required)
• Adapt to changing work conditions and project requirements (required)
• Work independently to successfully accomplish multiple tasks and projects concurrently (required)
• Be accountable with minimal supervision (required)
• Complete special projects on a timely basis as assigned (required)
• Must have reliable transportation (required)
• Must have unencumbered driver's license, with proof of valid insurance (required)

Advantages and Benefits:

• 401 (k)
• 401 (k) matching
• Dental insurance
• Vision insurance
• Supportive team genuinely interested in you and your growth

Schedule:

• Salary position--Monday through Friday
• Rotating On-call

Quality Career Pathways is an equal opportunity employer and makes all employment decisions to all qualified individuals regardless of race, color, religion, sex, age, marital status, political affiliation, national origin, physical or mental handicap, gender identification, citizenship status, or being pregnant, having recently given birth or having related medical conditions, or any other protected class.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person