What are the responsibilities and job description for the Front Desk Receptionist/Housekeeper position at Quality Inn & Econolodge Suites?
Job Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate should have excellent communication skills and a welcoming attitude to provide exceptional customer service.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer, screen, and forward incoming calls promptly
- Provide accurate information to inquiries about the company
- Maintain a tidy and presentable reception area
- Assist with administrative tasks such as data entry, filing, and photocopying
- Schedule appointments and manage calendars
- Handle customer complaints or redirect them to the appropriate department
Requirements:
- Proven work experience as a receptionist or similar role
- Proficiency in Microsoft Office Suite
- Excellent phone etiquette and customer service skills
- Strong organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Knowledge of office management systems and procedures
- Experience with dental or medical reception is a plus
If you are a proactive individual with a positive attitude and a passion for customer service, we would love to have you on our team as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Night shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Radford, VA 24141 (Required)
Ability to Relocate:
- Radford, VA 24141: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13