Hotel Housekeeper

The Quality Inn Santa Rosa is hiring a friendly Hotel Housekeeper who genuinely enjoys being around people and can manage multiple tasks at once. This position requires the individual to work on-site. Candidates must have a professional appearance and experience in customer service, preferably with 1 year of experience in the hospitality service industry.

Principal Responsibilities:

Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in maintaining rooms/suites in compliance with standards.

Essential Functions:

• Checks maid cart for supplies and stocks as needed.

• Greets guests immediately with friendly, sincere acknowledgment.

• Strips dirty linens and towels and removes used amenities from the room/suite.

• Cleans rooms/suites as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows. Reports rooms as clean and available.

• Reports maintenance deficiencies in maintaining rooms in compliance with hotel standards.

• Replenishes linens and guest amenities.

• Cleans balconies (if applicable).

• Responds to special requests by guests, such as providing extra amenities or service time requests.

SUPPORTIVE FUNCTIONS

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend all mandatory meetings.

• Report all suspicious persons or activities, hazardous conditions, etc., to Safety/Security Department.

• Provide customer service to guests, including information about hotel services, activities, and local attractions.

• Provide general public assistance, instruction, and/or guidance for guests and employee safety in the event of an emergency.

• Assist fellow team members as requested.

OTHER DUTIES

Assimilate into the Company culture through understanding, supporting, and participating in all elements of corporate policies. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which the Company may establish from time to time, is essential to the successful performance of this position.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Ability to arrive at work on time and when scheduled

• Physically able to move large objects such as carts, large bags of linen, ironing board

• Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles

• Ability to read and recognize room/suite numbers

• Ability to communicate effectively with guests and other team members verbally and in written form

• Ability to understand and follow directions and perform job functions with limited supervision

• Ability to follow all safety procedures and standards and ability to recognize and act in emergencies

Qualifications:

The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the hotel's business needs. A high school graduate education or equivalent is required. One year of experience as a Hotel Housekeeper is preferred.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, or protected veteran status.

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location: One location