Hotel Front Desk Agent - 7AM-3PM (PT)
Job Posting for Hotel Front Desk Agent - 7AM-3PM (PT) at Quality Inn & Suites
```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Answer phone calls and respond to guest inquiries, providing information about hotel services, amenities, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and manage room availability
- Coordinate with housekeeping staff to ensure clean and well-maintained guest rooms
- Maintain a neat and organized front desk area
```Skills```
- Excellent hospitality management skills with a focus on providing exceptional guest services
- Proficient in operating phone systems and handling multiple phone lines
- Strong phone etiquette and communication skills to interact with guests professionally
- Previous experience working at the front desk of a hotel or similar establishment is preferred
- Bilingual or multilingual abilities are a plus, as it allows for effective communication with diverse guests
- Familiarity with night audit procedures is beneficial for handling overnight operations
Note: This job description is not exhaustive and may be subject to change or modification at any time.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Morning shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Bozeman, MT 59715: Relocate before starting work (Required)
Work Location: In person
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