Trainer

Description

JOB SUMMARY: This position will be responsible for the execution of overall company learning and development strategy, managing implementation, and measuring impact. Regularly includes administering, creating, organizing, and facilitating training for all applicable team members, on both standardized schedules and by special request. Must be passionate about learning and development of team members. Successful candidates will be able to adapt communication, medium, and teaching style as needed to maximize learning effectiveness with both local and remote team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by supervisory personnel.

• Consult with RPMs, supervisors, and staff to identify training needs, utilizing needs assessments.
• Develop and execute effective follow-up strategies to reinforce learning objectives.
• Become a subject matter expert (SME) on specific job functions as required to enable effective training delivery.
• Evaluate individual and organization performance to ensure training is meeting business needs and improving performance
• Optimize training programs for maximum effectiveness and efficiency.
• Utilize a flexible training approach with the ability to adjust based on audience needs.
• Develop, organize, conduct, and evaluate learning programs.
• Create teaching materials and learning deliverables.
• Effectively facilitate training on soft skills as well as technical, operational systems, policies, and procedures.
• Direct controlled and structured learning experiences.
• Deliver presentations on learning material to leaders, staff, and others.
• Plan, organize, and implement a range of training activities, including monitored simulations and problem-solving scenarios.
• Help employees improve upon or enhance existing skills.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

Qualifications

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or general education degree (GED)
• Two years related experience in property management/training preferred
• or equivalent combination of education and experience.

OFFICE EXPERIENCE: Proficient in MS Office, particularly email (both the desktop version and web based), word, and excel; knowledge of office management systems and procedures, excellent time management skills, ability to multi-task and prioritize work. Attention to details and problem-solving skills.

LANGUAGE SKILLS: Ability to read and interpret documents such as emails, utility billings, financial documents, instructional documents, rental agreements, and procedure manuals.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

REASONING ABILITY: Ability to add and subtract numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel and reach with hands and arms. The employee frequently is required to walk, climb, or balance, and talk or hear. The employee is frequently required to sit; stoop, kneel, and/or crouch. The employee must frequently lift and/or move up to 25 pounds and, on rare occasions, move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate.

• May require the need for frequent shifting of priorities and deadlines.
• Must have a valid drivers license and valid liability insurance.
• May require use of personal vehicle.
• May require overtime to meet deadlines.
• May require out-of-town travel to conferences.