Information Technology Support Technician
Job Posting for Information Technology Support Technician at Quarryville Presbyterian Retirement Community
The Information Technology team is the driving force to ensure QPRC’s technology, infrastructure, applications, and services meet the current and future needs of the organization.
We currently have a Full-Time opening for a Technical Support Specialist to offer assistance to both team members and residents. A successful candidate will possess exceptional customer service skills paired with proven experience dealing with hardware, software support and implementation, internet connectivity (LAN and Wi-Fi) as well as telephone systems.
Primary Responsibilities include (but not limited to):
We currently have a Full-Time opening for a Technical Support Specialist to offer assistance to both team members and residents. A successful candidate will possess exceptional customer service skills paired with proven experience dealing with hardware, software support and implementation, internet connectivity (LAN and Wi-Fi) as well as telephone systems.
Primary Responsibilities include (but not limited to):
- Prioritize and respond to staff and resident helpdesk tickets in a timely manner.
- Utilize advanced technical skills to troubleshoot and resolve issues with hardware, software, and peripheral equipment.
- Install new equipment including computers, printers, phones, security cameras, switches, access points audiovisual equipment, and related peripherals.
- Assist end users with implementation of new software.
- Assist in monitoring the daily performance of computer systems.
- Provide user training to team members and residents.
- Monitor stock levels of supplies and keep storage area orderly.
- Maintain accurate record of services performed and remedial action taken.
- Update technical documentation and procedures.
- Liaison with vendors relating equipment purchases and user issues.
- High School Diploma or GED required. Associate or bachelor’s degree in related field preferred.
- Minimum of 2 years’ experience installing, maintaining, troubleshooting, and providing technical support in Windows 10 and 11 and MS365 environment for computer hardware, applications, and related devices.
- Experience managing Active Directory users and groups.
- Experience troubleshooting iOS and Android devices.
- Knowledge of LAN, Wi-Fi, and Internet connectivity.
- Basic understanding of networking principals and structured cabling.
- Ability to plan, organize, manage, and track projects effectively.
- Strong customer service skills.
- Most importantly, this position requires accuracy, dependability, initiative, and the desire to be a part of a team that's main focus is to bring our mission to life for our team and residents:
- To provide for the spiritual, physical, emotional, and social needs of our residents through high quality facilities, services and personal care in a manner faithful to the Bible and honoring our Lord, Jesus Christ.
- Competitive Compensation
- Comprehensive benefit package for eligible team members and dependents that includes medical, dental, vision, flexible spending, generous paid time off plus holidays, and 401(k) plus match!
- Free membership to both our state-of-the-art fitness center and pool
- Team-oriented environment
- Team member appreciation events held various times throughout the year.
- Employee assistance program.
- Team Member referral bonuses available.
- Discounts with a local daycare center, cellular phone providers and more!
- Weekly Pay option - Receive up to 50% of your bi-weekly pay early!
To find out more about all we have to offer just text Jen, our Recruiter, at (717) 723-8001 and let her know you are interested in joining our IT Team!
We are located less than 30 minutes from Lancaster, Southern Chester County and Northern Maryland!
QPRC is an Equal Opportunity Employer
QPRC is an Equal Opportunity Employer
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Information Technology Support Technician career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Information Technology Support Technician.
Click the checkbox next to the jobs that you are interested in.
-
Customer Service Skill
-
Income Estimation: $28,357 - $51,486
-
Income Estimation: $30,126 - $46,695
-
-
Data-Flow Analysis Skill
-
Income Estimation: $72,643 - $97,234
-
Income Estimation: $80,887 - $116,227
-
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Quarryville Presbyterian Retirement Community
Quarryville Presbyterian Retirement Community
Quarryville, PA
Part Time
Quarryville Presbyterian Retirement Community
Quarryville, PA
Full Time
Quarryville Presbyterian Retirement Community
Quarryville, PA
Part Time
Quarryville Presbyterian Retirement Community
Quarryville, PA
Full Time
Not the job you're looking for? Here are some other Information Technology Support Technician jobs in the Quarryville, PA area that may be a better fit.
We don't have any other Information Technology Support Technician jobs in the Quarryville, PA area right now.
Information Technology Specialist
MODLOGIQ, Inc., Holland, PA
Director of Information Technology (K-12)
Edu-Tech Academic Solutions, Lancaster, PA