What are the responsibilities and job description for the Client Sup. Order/Entry Clerk position at Quest Diagnostics Incorporated?
Client Sup. Order/Entry Clerk
Look for more than answers. Patients and Physicians rely on our
diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you
can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, we are on a continuous journey of discovery and
development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
JOB SUMMARY:
A Client Supply Order Entry Clerk is responsible for obtaining and entering of client supply orders into the Materials Management software system.
JOB RESPONSIBILITIES:
- Obtains client supply orders and enter them into the Materials Management software.
- Interacts with clients as needed to obtain client supply order requests.
- Researches client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse, etc. as needed.
- Informs clients of backorders and expected delivery times.
- Informs clients of utilization constraints if the amount requested exceeds the established utilization ratios.
- Assists the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions.
- Informs the appropriate individuals of low stock and backordered items.
- Assists in preparation and distribution of reports as needed.
- Assists in performing cycle counts and full physical inventories as needed.
- Assists in pick/pack process as needed.
- Complies with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. policies and procedures.
- Performs other duties as required.
JOB REQUIREMENTS:
Education:
- High school diploma or equivalent required.
Work Experience:
- Previous experience in data entry preferred
- Previous call center experience helpful Medical supplies background helpful
Special Requirements:
- Basic math skills (addition, subtraction, multiplication, division)
- Strong communication, especially verbal, skills
- Good record keeping skills
- Good problem solving skills
- Ability to operate a computer, printer, copier and other basic office equipment Working knowledge of Microsoft Office programs (Word, Excel, etc.) or equivalent would be helpful, but not required Ability to type a minimum of twenty-five (25) words per minute
- Able to work effectively in a team environment
Key word search: warehouse, shipping receiving materials management, purchasing, inventory supply supplies, stock data entry operator typing
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.