QA Coord

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope. 

You will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve. 

At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

QA Coord

QA Coord - Mon-Fri

JOB SUMMARY:

This position reports to the Manager of Quality. Incumbent is responsible for reporting infectious diseases and other laboratory results as determined by State Departments of Health to be reportable. Maintains the Reportable Database, State DOH mailing addresses, current regulations for each state. Responsible for printing daily reports and mailing or emailing as appropriate. Incumbent is also responsible for assisting in the identification and implementation of enhancements to the Reportable Database as required to maintain integrity, compliance and functionality.

JOB REQUIREMENTS:

• Manage all comprehensive State DOH Reportable programs

• Participate in CDC & DOH conferences and seminars

• Print reports and mail all reportable results as deemed by the State and/ or CDC.

• Initiate test add process for specimens to be sent to state labs for confirmation testing, as necessary

• Needs to keep current with the requirements and identify any new requirements that pertain to local business unit.

• Maintain copies of current state regulations, reportable requirements, and mailing addresses for each state.

• Serve as the liaison between all DOH agencies and the local Business Unit. Maintain telephone and written contact with each DOH.

• Contact clients to obtain necessary patient demographics required for reportable.

• Monitor laboratory updates for any new and updated test codes and implement as necessary to the Reportable Database.

• Notify appropriate personnel of reportable problems, assist in corrective actions, as needed, and monitor corrections to assure compliance.

• Support monthly reportable audit

• Provide assistance to internal and external customers in direct relation the reportable and its functionality.

• Other Quality Assurance functions as determined by the QA Manager.

JOB REQUIREMENTS:

Education:

• High School diploma or equivalent required with college level courses preferred.

Work Experience:

• 3 4 years related work experience.

Skills:

• Computer skills required (word processing, spread sheets, etc.)

• Demonstrate communication skills, especially reading comprehension.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.