Specimen Processing Trainer

Overview

Specimen Processing Trainer - Marlborough, MA - Tuedsay to Saturday

This position is responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. The Trainer is responsible for providing input to Supervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring they have the opportunity to learn critical skills needed for career progression.  This position requires strong training, presentation, facilitation and communications skills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resources and knowledge to maximize training effectiveness is required. 

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Medical/Prescription Drugs
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Supplemental Health Plans
• 401(k) Plan – Company match dollar-for-dollar up to 5%
• Employee Stock Purchase Plan (ESPP)
• Supplemental Life Insurance
• Dependent Life Insurance
• Short- and Long-Term Disability buy-up
• Blueprint for Wellness
• Emotional Well-Being Resources
• Educational Assistance
• Paid time off / Health Time
• Variable Compensation Plans
• Sales Incentive Plans

Responsibilities

• Responsible for coordinating and facilitating training for all new employees as well as existing employees 
• Responsible for maintaining a written training program and developing training as needed 
• Maintains all training materials, and might be called upon to answer questions during an inspection 
• Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all new employees 
• Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions 
• Called upon occasionally to attend additional meetings and training sessions as needed by department leadership 
• Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment 
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Specimen Processing Department 
• Demonstrates and conveys a thorough understanding of how all the functions in Specimen Processing work together during training session 
• Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions 
• Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services 
• Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions 
• Completes all required written documentation, legibly and within the assigned timeframe 
• Performs other duties as assigned 

Qualifications

QUALIFICATIONS

Required Work Experience:  

Internal candidates must have minimum of one year in PR Tech/Group Leader or related role 

Preferred Work Experience:  

• Minimum of 3 years Lab experience preferably in production environment 
• Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience. 
• Training background or equivalent experience preferred 
• Training coursework/certification preferred (i.e. adult learning theory, ASTD, etc.) 

Physical and Mental Requirements:  

• Works in a biohazard environment, practicing good safety habits 
• Handles multiple tasks and works in a production environment 
• Able to sit or stand for long periods 

Knowledge:  

N/A

Skills:  

• Excellent verbal and written communication skills and the ability to convey information and concepts are required 
• PC skills including a working knowledge of MS Office applications. 
• Maintains composure while working with new trainees and experienced employees that are difficult to train 
• Reflects good judgment at all times when determining what action to take when resolving problems 
• Demonstrates strong leadership and interpersonal skills that foster a positive environment 
• Exhibits flexibility and ability to adapt to changes in procedures and the training of those procedures quickly 

EDUCATION High School Diploma or Equivalent(Required)LICENSECERTIFICATIONS

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-53641

EEO

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.