Credit & Collections Clerk
Job Posting for Credit & Collections Clerk at QuickCable
POSITION SUMMARY:
Quick Cable is looking for a fast-learning, efficient and hands-on Credit and Collections Clerk for its US and Canadian operations. This position is responsible for all company credit and collections activities. The primary goal is to minimize bad debts while maintaining positive customer relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coordinates all collection efforts to minimize bad debts, including customer contacts necessary to collect delinquent accounts and prepare correspondence as required.
- Calls on past due accounts early and often by telephone and e-mail. This includes frequent internal communication when major accounts are past due.
- Process credit card payments.
- Submits sales invoices through various customer portals.
- Investigates and researches short-pays and resolves them in a timely manner.
- Coordinates, when necessary, with collection agencies on past due accounts after exhausting all internal company options.
- Answers customer queries through the AR email inbox. Completes the RMA process to generate credit memo.
- Reviews/approves credit review orders in a timely manner. Releases credit holds.
- Serves as the back-up for the Accounts Receivable Clerk.
- Learns all aspects of accounts receivable, this includes processing and applying daily cash receipts, posting daily sales activity, and downloading bank reports.
- Other duties as assigned.
REPORTING RELATIONSHIPS:
- Reports to the CFO but also takes direction from the AR Lead.
- Works closely with the Accounts Receivable Clerk.
- Works closely with sales and customer service teams.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- High school diploma required. Associate Degree in Accounting or related area preferred. A solid business aptitude required.
- One to three years of experience in general accounting with a strong background in the area of credit and collections.
- Strong communication skills.
- Proficiency in Microsoft Office programs (Excel, Outlook) and a high level of proficiency working in a computer-based environment. The position will use web browsing and ERP on a daily basis.
- A self-directed, can-do attitude. Proven ability to learn new applications independently.
- Proven ability to multi-task and work extended hours as the position requirements warrant.
- Experience with RB-ERP (Role-Based) software preferred.
- Proven understanding that all company departments are customers of the accounting department.
The above primary responsibilities are essential job functions and are not to be construed as an exhaustive list of position duties, responsibilities or job requirements.
Salary.com Estimation for Credit & Collections Clerk in Franksville, WI
$41,745 to $52,199
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Job openings at QuickCable
QuickCable
Franksville, WI
Full Time
QuickCable
Franksville, WI
Full Time
QuickCable
Franksville, WI
Full Time
QuickCable
Franksville, WI
Full Time
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