Coffee Host/Barista

The key goal of the Coffee Host at QuickChek is the overall performance of the Coffee Area. The Coffee Host is responsible for a specific department in the store and may have additional responsibilities such as meeting sales goals, achieving shrink goals, maintaining in-stock conditions, following planograms, maintaining a clean department, and ordering product for the department. Coffee Hosts need to be able to provide exceptional customer service while encouraging, training, and motivating Team Members to complete all shift tasks and achieve goals.
- Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner
- Keep department in stock and set to planogram
- Maintain a clean, well-merchandised, and labeled department
- Sweep, mop, and clean, as necessary
- Follow the sales program
- Review the Food Service P&L Reports
- Ensure all equipment is operational, complete preventive maintenance, and call for service when necessary
- Work closely with the Food Service Leadership Team to achieve sales goals
- Assist in the Food Service Area and Checkout Area, as needed
- Ensure all displays are to standard and signage is correct
- Keep up-to-date on new policies and procedures
- Attend all mandatory/scheduled store meetings
- Train new Team Members, as needed, including how to properly make coffee and Q Café items
- Order product twice a week
- Communicate any questions, concerns, or issues to the Store Leader timely
- Communicate with all shifts in order to ensure smooth operation of the Coffee Area
- Pass all Mystery Shops and store walks
- Practice Loss Prevention policies
- Must be a team player and be able to communicate effectively with customers and Team Members
- Must be self-motivated
- Must respond to customers and daily tasks with a sense of urgency
- Must arrive timely and have an excellent attendance record
- Open and honest in communications
- Must wear proper uniform, including name badge, at all times and enforce the policy
- Maintain sanitation and cleanliness standards
- Completion of required training programs and learning activities
- Personal behaviors must align with QuickChek's values
- Must have reliable transportation to and from work
- Ability to maintain QuickChek grooming and hygiene standards
- Ability to perform basic math calculations
- Ability to speak, read, write, and understand basic English
- Must be alert and attentive; impairment for any reason is not permitted
- Stand - Continuously
- Bend/Squat/Twist - Frequently
- Reaching - Frequently
- Work in cold environment - Occasionally
- Lifting
- Up to 10lbs - Continuously
- Up to 25lbs - Frequently
- Up to 50lbs - Rarely
- Push/pull 40lbs - Occasionally
- Walk - Continuously
- Stoop/Kneel/Crouch - Occasionally
- Grasp/Pinch/Grip - Frequently
Street: 440 MAIN RD
Requisition ID: 2023-36619
Shift: Morning
External Company URL: www.quickchekjobs.com/jobs
Post End Date: 2/28/2023