What are the responsibilities and job description for the Operations Dock Supervisor position at Quiet Logistics?
Direct-to-Consumer is booming, and the customer expectations are higher than ever with respect to the fulfillment experience, and when and how orders arrive. Be a part of the next generation Direct-to-Consumer Experience Builders at Quiet Platforms. Quiet is at the forefront of eCommerce fulfillment solutions with interconnected urban fulfillment centers powered by Robotics and AI that open the door for national same-day and next-day deliveries. We are helping customers measure click to doorstep in hours vs. days plus solve other experience issues with packaging, returns, and cross-border. Be part of the team working with the most exciting and innovative Digitally Native and Omni-Channel Brands across apparel, footwear, health & beauty, nutraceuticals, and lifestyle to help them solve their current and future supply chain needs with our innovative solutions.
This is an opportunity to be at a fast-growing organization with great long-term career growth opportunities.
The future is now at Quiet, come be part of the disruptors in the fulfillment space!
WE ARE LOOKING FOR AN OUTSTANDING OPERATIONS DOCK SUPERVISOR IN OUR LA PALMA, CA FACILITY!
Position Summary: The Operations Dock Supervisor is responsible for ensuring maximum efficiency in day-to-day operations and all policies/procedures, that are related to products being received into the warehouse, are followed daily by: effective use of associates, ensuring associates comply with all safety policies, and all products are checked for quality and accuracy. Some additional responsibilities will also include quality assurance, shipping, sortation and high lift, in addition to receiving and other warehouse activities.
Essential Duties and Responsibilities include the following:
Education/Experience:
High School Diploma required
Bachelor’s degree preferred
At least 3 years of experience in a lead or supervisor role preferably in a sortation, fulfillment, distribution, or manufacturing environment in the Inbound department
Previous experience in Third Party Logistics (3PL) or distribution facility required
Skills and Abilities:
Directly supervises employees in the Warehouse and Sortation Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is an opportunity to be at a fast-growing organization with great long-term career growth opportunities.
The future is now at Quiet, come be part of the disruptors in the fulfillment space!
WE ARE LOOKING FOR AN OUTSTANDING OPERATIONS DOCK SUPERVISOR IN OUR LA PALMA, CA FACILITY!
Position Summary: The Operations Dock Supervisor is responsible for ensuring maximum efficiency in day-to-day operations and all policies/procedures, that are related to products being received into the warehouse, are followed daily by: effective use of associates, ensuring associates comply with all safety policies, and all products are checked for quality and accuracy. Some additional responsibilities will also include quality assurance, shipping, sortation and high lift, in addition to receiving and other warehouse activities.
Essential Duties and Responsibilities include the following:
- Overseeing daily receiving and shipping processes on the dock and ensure preferred work methods are being followed by associates.
- Directly supervise the day-to-day activities/mechanisms in accordance with the SOP's, holding a team of associates accountable to standards of safety, quality, and productivity.
- Manage specific warehouse activities including, but not limited to: Inbound, receiving, shipping, inventory control, following up on completion of assigned tasks, and sortation on a timely basis.
- Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments.
- Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met and submit reports as required.
- Assist associates in driving forklifts, unloading trucks, receiving the product, sorting, loading trucks, or cleaning warehouse.
- Partner with senior management to implement and maintain proper layout of warehouse and product placement.
- Ensure the physical condition of warehouse and equipment are properly maintained and documented.
- Ensure key performance indicators are met or exceeded by monitoring performance metrics, conducting unannounced inspections, ensuring inventory accuracy, etc.
- Hands on coaching, training, and mentoring direct reports to ensure personal growth and career development.
- Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed.
- Conduct annual performance reviews for direct reports and address performance problems through corrective action and disciplinary process.
- Understand labor agreement and maintain positive labor relations with all employees.
- Identify, document, and implement opportunities for continuous process improvement.
- Other duties as assigned.
Education/Experience:
High School Diploma required
Bachelor’s degree preferred
At least 3 years of experience in a lead or supervisor role preferably in a sortation, fulfillment, distribution, or manufacturing environment in the Inbound department
Previous experience in Third Party Logistics (3PL) or distribution facility required
Skills and Abilities:
- Detail oriented and able to work multiple tasks at one time while communicating progress on a constant basis.
- Ability to adjust strategy on the fly while functioning in a fast-paced environment to obtain operational goals.
- Must be technologically savvy; experience with an Order Management System, Warehouse Management System, or Labor Management System is highly desirable.
- Must be proficient in Microsoft Office including Word, Excel, and PowerPoint.
- Ability to build a cohesive team that exemplifies Quiet Logistics’ core values. Demonstrated leadership skills to influence, implement, and manage change within the department.
- Strong written and verbal communications skills
- Ability to plan, organize, and manage multiple projects and set priorities.
- Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills.
Directly supervises employees in the Warehouse and Sortation Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work between an office setting and warehouse environment.
- Ability to lift and/or move objects up to and including 50 lbs.
- Ability to stand or walk continuously for up to 12 hours per day.
- Willing and able to frequently push, pull, squat, bend, reach and climb and descend stairs safely.
- Ability to work in a typical California climate warehouse.
Salary : $59,100 - $74,900
Operations Supervisor
PERFORMANCE TEAM -
Chino, CA
Operations Supervisor
SF Demo - CVS Health -
La Mirada, CA
Operations Supervisor
Wesco -
Anaheim, CA