Junior System Analyst/Programmer - Quinsigamond Community College

General Statement

Assists in maintaining databases for surveys and various systems; prepares reports for various governmental agencies; writes programs to meet the needs of the college community; assists in the design and development of enhancements and modifications to established data systems and assists in the development, design and implementation of new data systems; trains and provides technical assistance to college staff; performs related work as required.

Supervision Received

The Junior Systems Analyst/Programmer reports to the Director of Information Systems

Supervision Exercised

None

Duties and Responsibilities

• Assists with writing programs to fulfill user requests for reports and statistical data from the Enterprise Resource Planning (ERP) system as assigned by the Director of Information Systems.
• Assists with managing file/data transfer from/to external source locations (file servers, ftp servers, external entities) to/from the ERP system.
• Assists with designing, writing, and implementing programs to format ERP files for PC applications.
• Assists with designing, writing, and implementing programs to format ERP for web applications.
• Assists with designing, writing, and implementing programs to integrate college systems with web applications.
• Maintaining PC software associated with Information Systems and assisting users on PC applications as required.
• Assists with evaluating current software programs with users to determine the need for program modifications to meet user requirements.
• Assists with training college personnel to run reports and updates using system and application software.
• Assists with preparing reports for federal and state agencies as required.
• Designing, writing and implementing interactive applications, user menus and other access procedures to provide on-line data access to all major software systems as assigned by the Director of Information Systems.
• Works with third-party resources as needed to support the business systems of the college.
• Providing customer service to college personnel with the use of the ERP, Web applications, and any Information Systems applications.
• Assisting the Director of Information Systems in the documentation of program development and subsequent revisions.
• Assisting the Director of Information Systems in determining the necessity for and arranging for software and hardware maintenance.
• Works collaboratively with the Help Desk and PC technicians to address escalated Information Systems applications issues.
• Actively supports the teaching and learning process; works to create and support a student-centered environment designed to move a student efficiently and effectively from entry to exit no matter his/her completion goal.
• Works actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork.
• Embraces and supports the principle that "diversity is everybody's business" through the daily performance of duties and responsibilities.
• Provides flexible, responsive, and high-quality customer service to all whom we serve, be it students, community or staff and continuously assesses processes and procedures to revise accordingly.
• Performs other duties as assigned by the Director of Information Services.

Minimum Qualifications

• Associate Degree in Computer Science or MIS
• Excellent Interpersonal Skills.
• The ability to communicate technical information, in writing and orally.
• A commitment to customer service.

Preferred Qualifications

• Bachelor's Degree in Computer Science or MIS.
• 1 year experience programming.
• 1 year experience web development.
• Experience in SQL programming.

Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer.

For addition information on COVID19, please visit: https://www.qcc.edu/HealthySafeCampus