Chief of Staff

Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.

As Chief of Staff, you will report to Quorum’s Cofounder & CEO as a force multiplier for them and the Quorum executive team. The Chief of Staff  will perform a variety of complex projects to support the CEO. You must have strong project management skills and be highly organized and resourceful. This individual must be able to handle private information, have strong business judgment, and be able to communicate with a variety of job functions. This position will also include some administrative responsibilities.

What You’ll Do

• First Week: You will be responsible for our CEO’s calendar making sure they are focused on key priorities, scheduling internal and external meetings, and auditing to make sure their time is used wisely.  You will also ensure that the CEO is prepared for key external meetings (e.g., receives an agenda for high-value prospective client meetings).
• Second Week: You will work side-by-side with the CEO to plan and schedule Weekly Leadership Team Meetings. You will attend Leadership Team Meetings to take notes and document action items. Then, will follow-up with necessary stakeholders to ensure that all commitments are fulfilled on the agreed upon timeline or appropriately rescheduled. 
• First Month:  You will run Quorum’s Objective and Key Result process making sure objectives are reported on and accomplished and that Quorum’s annual and quarterly strategic planning is successful. 
• First Six Months: You will act as the project manager for high priority cross-functional projects (e.g., determining and executing on a key partnership) that need to be completed in six months or less. You will contribute to the success of a high-growth start-up.
• End of 2023: You will take everything you have learned working across the business and identify if you would like to stay in the Chief of Staff role or move into another part of the organization to continue growing your career. 

About You

• You are extremely organized and able to manage multiple priorities at once
• You take pride in your attention to detail and maintain high quality standards
• You are intellectually bright and you are able to quickly identify problems, propose solutions, and apply critical thinking to business priorities
• You have  a deep respect for and understand the importance of confidentiality
• You are comfortable engaging in hard conversations to make sure that our Executive Teams’ schedule and allocation of time accurately reflects key company priorities
• You are an attentive listener and are able to convert what you hear into concise action plans that you execute completely
• You act with confidence and professionalism with internal and external stakeholders at all levels of an organization
• You are able to empathize with others’ unique situations and regularly escalate concerns as appropriate
• You are an all star candidate if you have previous professional experience working closely with senior leadership (e.g., CEO/CTO/COO)  
• You’re an engaged learner—you are eager to expand your skills, get your hands dirty, and find solutions to challenging problems that require tradeoffs
• You are an especially strong candidate if are looking to gain exposure in the business world
• You are a great candidate if you have experience using metrics to make data driven decisions and think strategically

Outcomes:

In the first twelve months of their tenure, we are looking for a Chief of Staff to achieve the following three “must have” specific and measurable business outcomes, rank-ordered according to importance:

• Run Quorum’s OKR process from beginning to end, including establishing metrics, running monthly check-ins with department executives, and ensuring that department-level and company-level objectives are being accomplished. 
• Partner with the CEO  to take on strategic projects across the business that don’t fit neatly in a department.
• Provide administrative support to the CEO on oftentimes complex tasks, including but not limited to: calendar management, setting agendas, ensuring executive focus is on key priorities, following up on action items, and organizing and note-taking during internal and external meetings.
• Assist with small office management tasks (checking mail, watering plants, ordering covid tests, taking checks to the bank, shipping packages). 

In the first twenty-four months of their tenure, we are looking for a Chief of Staff to achieve the following “nice to have” specific and measurable outcomes, rank-ordered according to importance: 

• Serve as a listening board for the executive team by collecting feedback from team members. 
• Use metrics to think strategically and make solid data-driven decisions to support the business.

About the Executive Team:

• We take pride in keeping the metaphorical train on its track at a high-growth start-up
• We believe that precedent is not best practice—we are constantly striving to improve our own workflow. In doing so, we live by Quorum’s values to Take the Lead and Own the Execution 
• We're close as a team—we work together, spend time together, and value each others' ideas and input

If you'd like to have a big impact at a fast-growing company that is changing the way the advocacy process works, please apply. We'd love to talk to you!

Compensation Structure

• Base Salary: $65,000.00–$75,000.00 
• Benefits: 401(k), trans-inclusive health/dental/vision, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.