Customer Service Representative

We are looking for a full-time Customer Service Representative to join our team. The Customer Service Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer Service Representatives will do whatever is necessary to ensure the integrity of their customers’ accounts and keep the customer base healthy.

This role helps with lead generation, customer service, and client acquisition to acquire lifelong customers on behalf of our clients. This position is a full-time opportunity with advancement opportunities for the right person to help manage the campaign and client expectations, as well as be involved with training and overseeing staff members.

We provide weekly pay and plenty of advancement opportunities. No previous experience is required, as we fully train. We do require that you have integrity, punctuality, and are serious about your career. Our ideal candidate is a person who is flexible, adaptable and trainable.

Key Responsibilities:

· Answer all customer inquiries in a timely and professional manner

· Take initiative and resolve any escalations or complaints

· Process orders with high level accuracy

· Maintain a positive representation of the company and associated brands at all times

· Document and update customer records based on interactions

What we look for in you:

· A genuine interest in providing an exceptional customer experience

· Friendliness, enthusiasm, reliability, with a positive " team player" attitude

· Skilled at multitasking in a fast-paced environment

· Ability to effectively communicate, build rapport and relate well to all kinds

of people.

· Ability to work independently and interdependently within a team environment

Job Type: Full-time

Pay: $600.00 - $900.00 per week

Experience level:

• No experience needed
• Under 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person