What are the responsibilities and job description for the Retail Business Specialist position at R Wireless?
Retail Business Specialist – Eastern PA / Northern NJ
We are looking for individuals that shares our passion for providing a best-in-class customer experience and strives to be the best at what you do.
R Wireless owns and operates Verizon Premium Retail stores in NY, NJ, PA, MA, CT, and TX, and have a simple approach to our business. We make sure that we always focus on our customers by:
- Hiring professional, customer centric employees.
- Offer relevant connected business solutions on America’s best network.
- Immerse ourselves and give back to the communities we serve.
- Provide our amazing employees with a positive work environment and a culture that allows them the opportunity for personal and professional growth.
Responsibilities of a Retail Business Specialist:
- Driving business sales within your assigned geography and retail locations, both directly through your individual selling and indirectly through store team development.
- Partner with Area / District Managers and employees in assigned stores to grow business sales knowledge and lead generation skills, with priority being underperforming locations.
- Business sales prospecting, lead generation, appointment setting and sales lead funnel management.
- Serve as day-to-day liaison between Verizon I2B team and R Wireless store employees.
- Business sales subject matter expert that assigned your stores can reach out for assistance / training for business solutions selling, rate plans, promotions, systems and deployments.
- Identify and re-establish relationships with any existing R Wireless business customers in efforts to grow their accounts.
- Provide best-in-class customer service to R Wireless business customers.
- Meet or exceed sales assigned objectives.
Candidate Requirements:
- 1 – 3 years of prior business sales experience (inbound or outbound) prior wireless, cable or telecom business sales a plus.
- Ability to uncover client needs and develop business solutions to meet those needs.
- Strong communication, presentation, and organizational skills.
- Outbound prospecting both cold and warm calling.
- Valid driver’s license and reliable transportation to travel to assigned stores and client meetings.
- Regional travel – 50% or greater.
- Participation in regional business organizations for the purpose of business-to-business networking.
Compensation:
- $60 - $85k salary / commission / bonus
- Monthly car allowance
- Company phone / laptop
Employee Benefits:
- Medical and Dental Insurance
- Telemedicine
- Wellness Benefits
- 401K Savings Plan (with company match)
- Life Insurance
- Long Term Disability Insurance
- Employee discounts
- Discounts on Verizon service
- Gym membership reimbursement (up to $120)
- Paid Time Off
- Optional (employee funded) Short Term Disability Insurance
Community Initiatives:
R-Wireless will match any donations our employees make or collect at point of sales, dollar-for-dollar for any Change For Change initiative done by our stores to support charities in the communities we serve.
New hires that are fully vaccinated upon date of hire and show proof of Covid vaccine will earn a $100 bonus the following month of employment and a $500 sign-on bonus after completing 180 days.
INDLP
