Associate Director, Student Advocacy

Contact Name for Applicant
Bruce Hayden

Contact Phone for Applicant
(540) 831-5110

Education/experience
Master’s degree in Student Affairs, Student Development, Counseling, Social Work or similar degree and 3 years of related work experience; or equivalent combination of education and work experience.

Job Summary
Using a relational and holistic approach, the Associate Director for Student Advocacy will conduct intake, triage walk-ins, and provide support services to students that are experiencing varying levels of distress. This position will develop positive working relationships with faculty and offices across campus in providing advocacy and facilitating communication with and for students that are navigating complicated situations involving multiple University offices and/or policies. The Associate Director for Student Support will provide ongoing connection and communication with families on behalf of and with their students as appropriate. The Associate Director of Student Support reports to the Associate Dean and supervises Graduate Assistants. This position will assist with case management during high volume periods, serve on an on-call rotation responding to student and campus crisis situations. The Associate Director for Student Support serves on the Behavioral Consultation Team, as well as University and Divisional committees as requested.

Required Qualifications
Demonstrated experience in student advocacy and working with students in high-stress/emotional situations. Possess skills in de-escalation of conflict and staying calm through crisis situations. Knowledge of and understanding of the application of student development theories. Knowledge and understanding of student development assessment and evaluation. Excellent communication skills (verbal, non-verbal and written) that can be applied across a wide range of constituents. Demonstrated cultural competency and ability to successfully navigate multicultural issues by creating positive and supportive environments for a diverse campus population. Ability to work independently as well as serve as a member of an effective work team. Proficiency working with a computer and ability to learn and effectively use various software. Ability to navigate and prioritize competing demands.

Preferred Qualifications
Direct experience working with college students in and through crisis situations. Experience developing and delivering outreach and presentations. Experience with business/office social media promotion and management. Experience with higher education case management software (Advocate.) 5 years of direct experience in higher education setting.

Hiring Range
$52,000-$58,000, depending on qualifications.

Posting Date
03/13/2024

Application Review Date
04/12/2024

Closing Date

Open Until Filled
Yes

Special Instructions to Applicants

Employment Conditions
Must have a criminal background check

Statement of Economic Interest is required
No

Alternate work schedule

Required Licenses

Describe other job related licenses and/or certifications

Equal Opportunity/Affirmative Action Statement

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.