What are the responsibilities and job description for the Production Planner position at Radiant Group?
Job Title: Planner
Location: Foxboro MA
Duration: 0-12 month(s)
CSR Planner
Take customer order entries, and assigned to other team members
No degree required, using Sales Force
Interpreting requests and assigning from there
1x week working remote
Foxborough, MA
7:30 to 4 or 8-4pm, some flexibility, M-F
1-year, possible conversion
Someone was promoted, role is being backfilled for FTE
Interviews, 1st round video conference, 2nd/final onsite at factory
Instrumentation materials are made at this factory
Very engineering plant/factory
Team culture 20 people on the team
Composed of CSR and Planning/ Purchasing
Diverse team from different backgrounds/cultures
Collaborative environment, everyone will have an opportunity to help lead and join team meetings
Interfaces with internal and external customers, including coordinating activities with Schneider functional areas, manufacturing, sales, distribution and field service.
Accurately and expeditiously handles all customer complaints and inquires, including status, production, delivery and billing inquires.
Performs all order error/processing and maintenance functions for order-base and proposal-based orders.
Coordinates with customer regarding product selection, placement of order, delivery schedules, and expediting.
Pro-actively solves problems with customer interaction that results in positive feedback and improved relationship.
Provides product information which may include some technical information.
Utilizes and maintains information in systems including SAP, Quote to Cash, Intranet, SAP, Buy Automation, Extranet, any Shared Drive and External Accounts Websites.
Position will be located in the Foxboro, Massachusetts Schneider Electric Plant.
Desire upward mobility and to grow your career within Schneider Electric.
Are a fast learner and willing to travel periodically for training opportunities.
Have excellent verbal and written communication skills.
Are flexible and have the proven ability to prioritize work, work independently and meet deadlines.
Have the ability to foster and maintain a good working relationship with people outside and inside of the Company.
Have strong mediation, negotiation and facilitation skills.
Have working knowledge of computer operating systems, specifically Microsoft Windows.
Have experience with standard business application software including MS Word, MS Excel and MS Access.
SAP experience is preferred.
Job Type: Contract
Pay: $25.00 - $27.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- PO Support: 2 years (Required)
- Supply Chain Support: 2 years (Required)
- Inventory Support: 2 years (Required)
- ERP exp- SAP or Salesforce: 2 years (Required)
- Customer facing: 2 years (Required)
- Handling order related inquiries: 3 years (Required)
Ability to Commute:
- Foxborough, MA 02035 (Required)
Ability to Relocate:
- Foxborough, MA 02035: Relocate before starting work (Required)
Work Location: Hybrid remote in Foxborough, MA 02035
Salary : $25 - $27