What are the responsibilities and job description for the MEDICAL OFFICE REGISTRAR position at Radiology Associates of Daytona?
Radiology Associates leads the Eastern Central Florida area in patient care and medical imaging. Whether you are just beginning, or continuing your healthcare career path we foster a purposeful, fast-paced work environment that is highly rewarding.
Radiology Associates is a full-service medical imaging company. We offer a positive work environment with competitive pay and great benefits including Medical, Dental, Vision, 401K and so much more!
Thank you for your interest in pursuing a career opportunity with Radiology Associates.
GENERAL SUMMARY OF DUTIES: Registration of patients scheduled for imaging exam(s) within the imaging centers.
ESSENTIAL FUNCTIONS:
- Verification of various attributes pertaining to the registration of a patient prior to an exam appointment including, but not limited to, patient demographics, insurance benefits, physician order accuracy, etc.
- Interact positively with patients while he or she is at the imaging center.
- Effectively communicate with physician offices regarding patient matters
- Provide quality customer service in all types of patient interactions.
- Handle initial or follow up scheduling inquiries and problems via the telephone.
- Handle situations, which may require research and/or troubleshooting
- Receive telephone calls, which are non-routine and require deviation from standard screens, scripts, and procedures.
EDUCATION: High school diploma or equivalent.
EXPERIENCE: Previous experience of working within a customer service or medical office environment is desirable but not essential. Experience in a medical imaging environment is preferred.
Work Shift: M-F (Evenings/Saturdays as needed)
KNOWLEDGE AND SKILLS:
- Radiology and/or medical terminology a plus
- Experience with MS Office software (Word, Excel, Outlook, etc.).
- Excellent phone skills with ability to multi-task.
- Strong time management skills
- Basic typing
This Job Is Ideal for Someone Who Is:
- Dependable - more reliable than spontaneous
- Detail-oriented - would rather focus on the details of work than the bigger picture
- High stress tolerance - thrives in a high-pressure environment
- Attention to detail and high customer service skills
We are a drug-free, tobacco-free workplace
