Housekeeper

Primary Objective:

To clean public spaces and guest accommodations and stock with appropriate supplies in accordance with established standards. The duties and responsibilities listed below are not all-inclusive and serve only as a guideline for this position. It is likely that you will be asked and required to perform reasonable duties and responsibilities that are not a part of this job description.

Duties and Responsibilities:

Guest Rooms:

Attend staff meetings to learn room assignments and day’s tasks.

Stock housekeeping carts with cleaning supplies, fresh linens and guest supplies.

Clean, vacuum, dust and restock guest rooms and guest supplies.

Make beds.

Remove all trash and dirty linen from guest rooms.

Ensure that everything is in working order.

Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Strict follow-through on lost and found procedures. No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.

Constant awareness of safety hazards (i.e., broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to supervisor.

Follow all training procedures relating to blood-borne pathogens

Maintenance of Quality Standards

Inspect guests’ rooms, public access areas and outside grounds for cleanliness and appearance

Prepares Maintenance Work Orders to correct problems in guest rooms and public areas

Comprehensive knowledge of brand services and amenities in order to accommodate guests’ needs

Wears proper uniform at all times

Qualifications & Skills:

Basic reading, writing and math skills and one year of food preparation experience

Good communication and interpersonal skills

Attention to detail

Ability to carry or lift items weighing approximately 25 pounds

Good communication skills to interact with guests, managers and supervisors

Ability to utilize often problem-solving, reasoning and organizational skills

Education and Experience:

High School Diploma or equivalent

Authorized to work in the United States

Reliably commute or planning to relocate before starting work

1 year of Housekeeping experience

1 year of Customer Service experience

Weekend Availability

Physical Demands:

On feet for long periods of time

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Cedar Rapids, IA 52402: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Housekeeping management: 1 year (Required)

Work Location: In person

Salary : $13 - $0