Radiology Reporting Coordinator
Job Posting for Radiology Reporting Coordinator at RadNet
Job Summary
Works as a clinical liaison for the operations management team as it relates to radiologist dictation and reporting. Assists operations with management and review of workflow processes.
Essential Duties and Responsibilities
- Collaborate with clinical operation teams with the primary focus of supporting all clinical applications related to radiologist dictations and reporting.
- Work and communicate with radiologists providing RIS support, as needed.
- Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management.
- Manage all radiologist worklists including but not limited to: All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended. Escalating concerns as needed
- Collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows.
- Present findings and recommendations as part of workflow and software implementation.
- Answers incoming calls in a courteous and professional manner; following established protocols.
- Call referring physicians to assist radiologist with delivering critical results findings, following established protocols.
- Participate in various projects and/or meetings, and complete other tasks as assigned by management.
- Provide coverage for all positions within case management and reporting division as needed.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, inter-company transfer opportunities, hands-on training, and a host of other perks!
RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. RadNet is an E-Verify participant. RadNet will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Article 9 in Chapter XVIII of the Los Angeles Municipal Code)
Requirements:Minimum Qualifications, Education and Experience
- Bachelor's Degree in clinical or science-related area or equivalent work experience preferred
- Two (2) years in Health Care communications and/or customer service work experience preferred.
- Multi-vendor IS experience with RIS/PACS.
- Demonstrate strong customer service, multitasking, critical thinking, persuasion and analytical abilities, with superior communication and interpersonal skill.
- Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
- High level of proficiency and demonstrated effectiveness in problem determination and resolution.
- Working knowledge of Microsoft Office Products.
Quality Standards
- Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
- Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
- Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
- Follows OSHA regulations, RadNet and site protocols, policies and procedures.
- Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
- Practices universal safety precautions.
- Promotes good public relations on the phone and in person.
- Adapts and is willing to learn new tasks, methods, and systems.
- Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
- Consistently adheres to the time management policies and procedures.
- Completes job responsibilities in a quality and timely manner.
Physical Demands
This position often requires sitting, standing, walking, bending, twisting reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials.
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