What are the responsibilities and job description for the Coord position at Rafih Auto Group?
BDC Representative
Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking to hire an Automotive Business Development Center Representative to their growing team.
This position is based out of our Audi of Rochester Hills dealership. The ideal candidate has dealership experience, great phone skills, knowledge and understanding of sales, and the desire to grow professionally.
What We Offer
Competitive pay
Health Insurance
Paid Holidays & PTO
Birthday PTO
Short Term Disability
Life Insurance
401(k) Retirement Plan
Vehicle Purchase Discounts
Room for advancement within the company
Essential Duties
- Answer customer calls and establish follow-up with sales appointments.
- Respond promptly and professionally to internet and inquiries using email, scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Follow up with leads that are not yet ready to make an appointment or no-show.
- Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service / sales process.
Qualifications
- Excellent oral and written communication skills
- Great customer service skills
- Outstanding organizational skills
- Proficient computer skills
- At least 1 year experience in a similar role.
Last updated : 2024-06-25
