What are the responsibilities and job description for the Assistant General Manager position at Raleigh Improv?
Are you looking for a new opportunity in entertainment? The Raleigh Improv is seeking a passionate Assistant General Manager to join our operations team! Candidates with experience in live venue entertainment, hospitality, and management are encouraged to apply. (Background in comedy a HUGE plus!)
With past performances from Richard Pryor, Billy Crystal, Lily Tomlin, Freddie Prinze, Andy Kaufman, Eddie Murphy, Tim Allen, Jay Leno, Chris Rock, Dane Cook, Ellen DeGeneres, Jamie Foxx, Adam Sandler, Jeff Dunham, and Dave Chappelle, the Improv stands as the institution for comedy in the United States. Currently activating over 22 locations, the Improv stands as the largest network of comedy clubs in the country, with its mission to represent the artform through a diverse roster of talent from headlining acts and A-list celebrities to podcasts and open mics.
Job Summary:
The Assistant General Manager will serve as the General Manager’s right hand, ensuring that day-today business operations run smoothly end efficiently. The Assistant General Manager should be experienced in a supervisory role and must be able to competently perform duties in the absence of the General Manager.
Job Duties:
- Have a passion for hospitality and an entrepreneurial spirit!
- Must love taking care of guests and team members! The most important aspect of your job will be taking care of others!
- Oversee, train, and recruit front of house staff for day-to-day operations with a focus on floor presence and customer service.
- Ensure all operational staffing and event related activities are handled in a professional, safe, courteous, and cost-effective manner.
- Ensure all company policy and procedures, federal/state/local codes and laws, including landlord related regulations, are followed.
- Develop, discipline, counsel, and evaluate managers, supervisors and employees according to policies and procedures.
- Maintain team member morale and address all concerns with care and efficiency.
- Manage overall repairs and maintenance of the venue.
- Partner with Special Events, Back of House, and service staff to create exceptional experiences for the guest.
- Other tasks assigned by the General Manager.
Minimum Qualifications
- Minimum 3 years in a leadership role within a restaurant, nightclub or similar related position within the event management industry.
- Excellent communication and interpersonal skills.
- Must be polished, professional, friendly, the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment.
- Must be 21 years of age or older.
- ServSafe Food Handler Card ensuring compliance with any county or state requirements.
- Ability to work flexible hours, especially nights, weekends, and holidays.
Levity Live owns and operates the leading network of comedy venues in the U.S. under multiple consumer brands, including The Improv and Levity Live venues, as well as Copper Blues Rock Pub & Kitchen.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Restaurant type:
- Casual dining restaurant
Shift:
- Evening shift
Weekly day range:
- Every weekend
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Cary, NC 27519 (Required)
Work Location: In person