What are the responsibilities and job description for the Front office assistant position at Rally?
Careers with MedExpress. At MedExpress, part of the Optum family of businesses, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations.
Our neighborhood medical centers are open every day from 8 : 00 a.m. 8 : 00 p.m. with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important.
Join us and start doing your life’s best work.(sm) As a Front Office Assistant, you will be responsible for greeting patients and providing support to medical staff.
This role is based in one of our MedExpress urgent care centers. If you’re a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team! Our teams utilize a collaborative working model to build connections across our centers and communities.
The primary center for this position is South Charleston, WV, though you may also operate in other local work sites on an as needed basis.
Location : MACCORKLE AVE SW SOUTH CHARLESTON, WV Status : Full-Time Schedule : x 12-hr shifts (8 : 00am 8 : 00pm) per week.
Hours may include rotating weekends / holidays and may vary with patient volume and business need. Specialty : MedExpress Urgent Care Primary Responsibilities for our Front Office Assistants include : Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process, ensuring patients are scheduled properly Answer multi-phone lines;
file, fax, and scan documentation Collect all insurance information, verify patient demographics, collecting copays, and complete phone sheets Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work / school excuses You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications : High School Diploma / GED (or higher) 1 years of customer service OR medical office experience Basic level of proficiency with computer software including the ability to learn electronic medical records Preferred Qualifications : Understanding of occupational medicine and / or urgent care Experience collecting health insurance information and / or processing patient payments Experience with patient registration 6 months of experience navigating computer systems, tools, and technologies such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Last updated : 2024-05-01
