Residential Recovery Case Manager

This position is responsible for the case management of up to 30 residential substance use disorder clients. The Case Manager will link clients to needed resources, coordinate services, monitor progress and services, oversee implementation of the individualized care plan, and facilitate meetings and visits during placement and for aftercare planning.

Organizational Duties & Responsibilities:

• The primary responsibility of all staff is to ensure safety and well-being of all RE clients.
• Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies and procedures.
• Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
• Supports and facilitates positive interaction with clients and staff by exhibiting both on campus and in the public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and an awareness and sensitivity to cultural and other differences in clients and staff.
• Exhibits effective communication skills including proper use of agency communication systems.
• Participates in appropriate professional development programs to attain and maintain competency.
• Effectively manages financial and physical resources to achieve the mission of RE.
• Reports incidents of abuse or potential abuse involving client to the appropriate authorities and RE.

Essential Duties and Responsibilities:

• Ensures that each client receives services appropriate to the client’s individual care plan.
• Enters case notes in a timely manner, documenting all interactions with client, family, involved agencies, etc., concisely summarizing those interactions.
• Collaborates with the therapist and other service providers to develop an individualized care plan with the involvement of the client’s family when appropriate and any involved agencies for each client.
• Communicates regularly with each client’s worker and family, as appropriate.
• Assists the client and their family with meeting the needs of each client by linking them with the needed resources.
• Ensures entries in all treatment plans and narrative reports to MCO’s are done in a professional, concise manner and will be submitted as needed to maintain current authorization for services.
• Attends all treatment team meetings and is prepared to offer suggestions concerning treatment strategies.
• Participates in on-call schedule when appropriate.
• Ensures that appropriate discharge planning is in place for each client.
• Ensures that state, placing agency, and RE documentation and all paperwork are completed in a timely manner.
• Participate in networking activities (e.g. network with community stakeholders, public speaking, and other pertinent activities), and in community workgroups.
• Perform other duties as assigned.

Working Conditions/Environment:

• Shift is generally Monday – Friday but hours will vary based on the needs of the client.
• Holidays, weekends and extra hours may be required.
• Intense, unpredictable population with possibility of verbal and physical aggression.
• Fast-paced environment with need for quick decisions to deal with any crisis that may arise.
• Environment is primarily working in office on the residential campus.

Minimum Job Requirements:

Education:

• Bachelor’s Degree in a human services field from an accredited school required

Experience: 

• Experience in substance use treatment services post graduate; or Masters degree in Human Services Field

Specific Skills and Requirements: 

• Must be at least 21 years of age.
• Strong communication and organizational skills.
• Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint and any other applications used by the organization or regulatory agencies.
• Valid Driver’s License and insurability.
• Ability to understand and relate to the needs of client from diverse backgrounds.
• Ability to read, write and converse in English.
• Successful completion of pre-employment drug screen.
• Successful completion of a background screening.
• Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.
• Specialized Licenses or Trainings: *
• Successful completion of Excellent Foundations (employer provided)
• Maintain 40 hours of annual training
• Must be able to attend a 12 hour TCM Initial Training and 6 hours of specialized TCM Training within 6 months of hire.

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance or run. Specific vision abilities required by this job include close vision, distance vision, peripheral vision.

Supervisory Requirements:  None

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Salary : $16