What we are looking for in this position:
We are looking for someone who has experience in customer service and general office assistant duties with excellent communication skills. This individual should be dependable, friendly, patient, have strong attention to detail, and enjoy working with a team, but also confident to work autonomously. If you enjoy talking on the phone, gathering information, assisting callers with resources and helpful information, and also helping with general office duties this may be the job for you!
The position will spend a lot of time conducting the following activities:
Job Location: Winnebago County/Rockford Office
Starting salary range - based on experience: $32,805 – 34,445
(Please note: each salary offer is determined by using a rating scale, which is based off the minimum salary of the range provided).
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RAMP
Purpose, Parameters, Qualifications, Activities, and Performance Indicators
for the position of
OFFICE ASSISTANT/I&R SPECIALIST
PURPOSE OF POSITION:
To perform receptionist duties for the agency, to be an information and referral source for all staff and the community, and to provide clerical support to the staff under the direct supervision of the County Manager. Recruits and provides orientation for individuals who are interested in being Personal Assistants (PA). Works with DHS/Department of Rehabilitation as needed in regard to consumer and PA issues.
POSITION PARAMETERS:
Reports directly to the Winnebago County Manager; full-time; full Benefits; non-exempt; travel and expenses reimbursed.
MINIMUM QUALIFICATIONS:
JOB ACTIVITIES AND PERFORMANCE INDICATORS (in order of priority)
Reception of visitors and incoming phone calls.
Information and referral sources for the community and staff.
Provide clerical support to staff.
Report/Paperwork
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
RAMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This statement applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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