What are the responsibilities and job description for the Sales Enablement Lead position at Ramp?
Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 2,000 businesses are using Ramp for over $1 billion in annualized transaction volume, from some of the fastest growing startups and unicorns like Ro, DoNotPay, Better, ClickUp, and Applied Intuition, to established businesses across the US including Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.
Founded in 2019 Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Venture and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.
About the Role:
Ramp is in a critical phase of growth. We grew 60x in 2020 and are building out a talented Revenue Operations team to ensure we maintain this trajectory for years to come. As the first hire in Sales/Revenue Enablement, you’ll be a key leader in developing the program, setting the standard, and, as we grow, building out your own team. You’ll work directly with our Head of Revenue Operations to drive mission-critical, cross-functional projects across the organization. You will collaborate closely with our Sales, Marketing, Account Management, Product, Risk, and Operations teams to deliver on ambitious growth goals. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts across all go-to-market.
What You'll Do
- Design, execute, measure, and optimize onboarding and continuous training to increase productivity for all go-to-market reps
- Partner with go-to-market leadership, Rev Ops, and Product Marketing to organize/create content for onboarding and continuous training that is up to date, accessible, and relevant
- Execute a blend of training methods to maximize learning retention and scalability. e.g. live virtual sessions, asynchronous e-learning, role-plays, hands-on product workshops, etc.
- Set onboarding goals for sales development, sales, and account management, then measure attainment and proactively solve for shortcomings
- Conduct quantitative/qualitative analysis (through informal interviews, call recording reviews, etc.) and partner with sales leadership to identify knowledge gaps, skill gaps and selling motion hurdles/roadblocks, then create training content, programs, and curriculums to address these
- Contribute towards special projects that could include, but are not limited to, Sales Kick-Off (SKO), manager playbook, creating manager training track, certification, assisting with All Hands, and others
- Build coaching guides for sales leadership to reinforce learnings post-training
What You'll Need
- 5 years direct experience in Sales/Revenue Enablement in B2B SaaS or Fintech
- You have exceptional communication skills, written and verbal
- You have strong presentation skills, including the ability to own the room confidently and holds people's attention
- You have a knack for explaining complex concepts in a clear, succinct, and concrete way
- You are able to quickly understand, motivate, and influence team members
- You have excellent project management instincts, with an ability to manage multiple projects at one time
- You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
- You are a true team player with a track record of successful cross-functional collaboration
- You are familiar with the sales cycle and essential selling skills, including an in-depth understanding of the sales processes and challenges commonly faced in B2B SaaS or Fintech
- You have strong analytical skills and business sense to connect sales/revenue enablement to growing pipeline and revenue
Nice to Have
- LMS management experience
- Instructional design experience
- Experience in high-growth startups and/or high-growth technology companies
- Passion for or curiosity to learn about financial technology
Ramp Benefits (for U.S. based employees)
- 100% medical, dental & vision insurance coverage for you (Partially covered for your dependents)
- 401k (including employer match)
- Parental Leave
- Unlimited PTO
- WFH stipend to support your home office needs
- Monthly wellness stipend
- Annual education reimbursement
- Relocation support