A banquet captain is an individual in charge of the administration and supervision of all activities that occurs during a banquet. They are professionals in event planning, coordination, and management. It is also their work to direct and supervise staff on their various duties to ensure an enjoyable and successful banquet event. They conduct meetings to keep the staff informed on changes in the services or policy of their job and as well manage staff problems and proffering solutions immediately.
They also organize banquet setup, preserve the stock supply, and makes sure that all the policies guiding the company and environmental regulations are strictly adhered to. In addition, they ensure that all staff member handles the foods with safety measures to avoid contamination of the guests’ meals. Furthermore, they play a vital role in observing the guests and finding out when they need the banquet members’ attention for complaints, requests, or assistance as this enables them the opportunity to serve the host’s guests adequately.
Banquet Captain is answerable for the cleanliness of the event venue; therefore, they ensure that the venue is properly cleaned before and after the banquet. Also, they are responsible for checking the facilities to be used during the banquet to ensure they are in order, before the start of the event. The Banquet Captain oversees the dress code of the banquet members. They ensure that staff is properly groomed. It is pertinent that a banquet captain has good leadership skills and the ability to multitask, being able to communicate effectively with both the event host and the banquet staff on the progress of the event to ensure that the banquet runs smoothly. They also ensure that all valuable items left behind by guests are turned in for proper retrieval on the following day.
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Customer Service Skill
Food Presentation Skill
Arrowhead Country Club, Glendale, AZ
Conceptually Social, Phoenix, AZ