Community Services Coordinator II

Salary Range: Grade 15: $72,680.99 - $92,770.14/year

Job Type:

Job Number: CL23-00710

Location: Orange, CA

Division: Santiago Canyon College Division of Continuing Education

Closing: 9/21/2023 5:00 PM Pacific

Job Description

CLASS SUMMARY
Under direction, plans, organizes, budgets, implements and coordinates the fee-based Community Services programs including the assignment of projects and tasks to staff and the direction of projects and program activities; directs the daily operations of the Community Services Program.
REPRESENTATIVE DUTIES
Plans, organizes, budgets, coordinates, directs and implements a comprehensive Community Services Program, including fee-based seminars and classes of recreational, cultural and educational nature; oversees schedule development and selection based on financial results and current trends; procures and analyzes bids/quotes and directs and coordinates production, printing and distribution of Community Services brochures; schedules and budgets for on and off campus facilities for classroom usage; invites and interviews presenters and reviews, analyzes and screens instructional proposals, leading to negotiating and contracting with presenters; computes and analyzes individual class registration and material fees; directs and facilitate student registration, collection of fees and refunds; directs and coordinate presenters and supervise instructional classes; maintains dialogue with presenters and the community regarding offerings, both in terms of expansion or deletion; provides feedback to presenters with regard to enrollment and student evaluations; mediates and resolves conflicts with students, presenters, college personnel and vendors; selects, trains and direct short term employees and student assistants and coordinate scheduling of office personnel; develops data collection instruments; compile, audit and analyze statistical data and information used to evaluate instructional programs; prepare complex reports and Board of Trustees docket items; identifies, troubleshoots, resolves and records operational problems with computer systems, and liaison to district Information Technology Services and vendors; organizes, manages, maintains and monitors web base on-line registration, schedules of class offerings and database; prepares reports about marketing strategies, participation profiles, budgeting, effectiveness and public relations; and maintains a high public relations and community relations profile that promotes the Community Services Program.
ORGANIZATIONAL RELATIONSHIPS
This class reports to an assigned administrator and directly oversees the daily operation of Community Services. The incumbent is responsible for task assignment within the office and works with all presenters, event coordinators and other personnel, and relates to the public directly.
KNOWLEDGE AND ABILITIES
Good Knowledge of: Community Services Program models designed to meet the needs of the community, principles and techniques of distance education; district policies, procedures and objectives as they relate to Community Services; tracking; monitoring systems; oral and written communication techniques; organizational procedures; accounting procedures; record systems; word processing, desktop publishing, and spreadsheets.

Ability to: plan and organize programs effectively; prepare a program budget; maintain effective liaison with administrative personnel, presenters, students and the community; compile information and data for reports; develop promotional materials; maintain accurate schedule and records; work independently and responsibly; train and direct staff.

License: valid California Motor Vehicle Operator's license with a driving record that meets minimum standards established by the district's insurance carrier.

Job Qualifications

MINIMUM QUALIFICATIONS
Any combination of training, education and experience equivalent to a Bachelors or an Associate degree and five years of progressively responsible experience involving public contact, coordination of community services programs and accounting/budget responsibilities.
ABOUT RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT
Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents in the communities of Anaheim Hills, Orange, Santa Ana, Villa Park, and portions of Anaheim, Costa Mesa, Irvine, Fountain Valley, Garden Grove, Tustin, and Yorba Linda. The District includes Santiago Canyon College and Santa Ana College, as well as the Centennial and Orange Continuing Education Centers, the Digital Media Center, Joint Powers Fire Training Center, the Orange County Sheriff's Regional Training Academy, the College and Workforce Preparation Center, and the District Operations Center. RSCCD's three (3) auxiliary Foundations are actively involved in supporting both community and campus programs.
EEO STATEMENT
The Rancho Santiago Community College District (RSCCD) is committed to the concept and principles of staff diversity and equal employment opportunity by prohibiting discrimination based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. Applications from all persons interested in the position are encouraged. SELECTION CRITERIA
Application ScreeningIn addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:

• Education experience (breadth and depth)
• Work experience (breadth and depth)
• Demonstrated ability to work cooperatively with others
• Bilingual ability if applicable
• Demonstrated experience in working with diverse socio-economic communities
• Professional growth activities
• Specialized skills training
• Leadership skills
• Written and/or oral communication skills
• Presentation
• Problem Solving Skills

Based on the information presented in the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview. Meeting the position's minimum requirements does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed the most competitive in the applicant pool. InterviewApplicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:

• Oral communication skills
• Presentation
• Problem-solving skills

A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. The District will make reasonable accommodations for applicants with disabilities. Applicants should contact Recruitment in the Human Resources Office for assistance. Application ProceduresTo ensure full consideration, all applicants must submit a complete online Rancho Santiago Community College District Online application that includes the items listed below by the position's closing date. People & Culture will review all applications for completeness, and only complete application packets will be forwarded to the screening committee for further review.
A Complete Application Packet Must Include the Following:

• RSCCD Online Application
• Resume - details all relevant education, training, and other work experience

This applicant pool may be used for vacancies in the same classification occurring within the next six months.

Foreign Transcripts: Education completed outside of the United States must be equivalent to that gained in the conventional/accredited United States education programs to be considered for the satisfaction of minimum qualifications. The National Association of Credential Evaluation Services (NACES), a United States-based credentials evaluation service, must translate and evaluate Foreign transcripts. Conditions of EmploymentSelected candidate(s) is required to complete the following prior to employment as part of the onboarding process:

• Present original documents for proof of eligibility to work in the United States (by in-person appointment in People & Culture)
• Provide a certificate of Tuberculosis Exam
• Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)

To apply, please visit https://www.schooljobs.com/careers/rsccd/jobs/4155232/community-services-coordinator-ii

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